Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
As businesses increasingly look to their managed service providers (MSPs) for security, providers in turn need to bolster their offerings. This white paper explains five reasons why businesses rely on providers for security and how your MSP business can meet this growing need.
Security is of greater interest to corporate boards than ever before, and an effective security strategy is crucial. This white paper highlights 4 ways to engage your board of directors in a meaningful discussion about security-related risks.
Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Learn everything you need to know about shadow IT in this informative info graphic. Shed light on common motivations for practicing shadow IT and learn how you can better manage this phenomenon within your organization.
This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
In this case study, discover how an IT services group at a large public university deployed a fully-interoperable Platform as Service (PaaS) to reach their development and hosting environment goals.
Access this short video now to hear from Tim Yeaton, Senior VP at the Infrastructure Business Group as he discusses how you can build your IT infrastructure for stability and agility with the help of technological innovations.Discover what new technologies can help improve your organization's IT infrastructure to better meet your business needs.
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