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Wireless Prepaid Reports
 
Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

Swedbank: Banking on IT Automation Platform for Success
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service software portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 23 Feb 2017 | Published: 31 Dec 2016

Snow Software

FI-TS Provides SAP in the Cloud Securely with Enterprise Virtualization
sponsored by Red Hat
CASE STUDY: How can an IT service provider for the financial and insurance industry provide the most up-to-date services to ensure that clients meet both regulatory and customer expectations? Access this case study to learn how one IT outsourcicng partner was able to reduce costs while optimizing processes with cloud technology.
Posted: 16 Mar 2017 | Published: 30 Apr 2014

Red Hat

Start Banking Results with Modern-Day IT Service Management
sponsored by Cherwell
ANALYST REPORT: As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.
Posted: 12 Apr 2017 | Published: 31 Mar 2017

Cherwell

How Leaders In ITSM Tap All Areas Of Knowledge To Find Success
sponsored by Skillsoft
RESEARCH CONTENT: When it comes to solving IT problems, knowledge is power. Smart organizations use all areas of knowledge within the business, making it easy to collaborate. Discover how leaders in IT service management (ITSM) tap all areas of knowledge within their business, and allow for a collaborative environment for their support workers.
Posted: 23 Mar 2017 | Published: 01 Mar 2016

Skillsoft

Vendor Landscape: Enterprise Service Desk Software
sponsored by Cherwell
EBOOK: Service desk tools have evolved over to be more than a help desk ticketing system and the market now reflects that change. If you're considering adopting an enterprise service desk tool, even slightly, look over this e-book to learn about the 2017 vendor market and see how your particular business needs are being met.
Posted: 10 Apr 2017 | Published: 10 Apr 2017

Cherwell

Case Study: Arla Foods Streamlines Software Complexity with Centrally Managed License System
sponsored by Snow Software
CASE STUDY: Access this case study to discover how Arla Foods ensured a strong, demonstrable ROI for software investments and streamlined IT asset management with a centrally managed license system. Read on to view benefits achieved, such as improved data access for generating compliance reports, and more.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

Snow Software

VCE VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC and Intel®
WHITE PAPER: While there are significant potential benefits to migrating to a hyper-converged system, true cost and real life experience are critical decision factors. Dive into the details for the VCE VxRail Appliance from Dell EMC and Intel®, including total cost of ownership, total cost of acquisition and relative work efforts to install, and more.
Posted: 20 Oct 2016 | Published: 20 Oct 2016

Dell EMC and Intel®

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management
sponsored by CA Technologies
WHITE PAPER: Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.
Posted: 07 Sep 2016 | Published: 30 Jun 2016

CA Technologies
 
 
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