There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
In this brief resource you can get a concise overview of state of customer service in the financial services industry with raw facts and figures. Learn about omni-channel service in the financial industry and see how financial services stack up against other industries in customer service capabilities.
After evaluating a number of software-defined storage options, ServerCentral finally found a system that could adapt to dynamic storage demands without the need to re-architect their storage infrastructure. Find out more about this system inside.
In this week's Computer Weekly, we look at how the power of public cloud is helping scientists to tackle diseases such as cancer and malaria. Big banks are turning to tech startups for innovation – we ask why. And our latest buyer's guide examines micro-datacentre technologies. Read the issue now.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines