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When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

ITSM Shake Up: Trends Transforming IT Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper delves into digital trends known as the "3rd Platform" that are shaking up and forcing businesses to transform their IT service management (ITSM). Read on to learn about the new ITSM architecture that integrates to supports these innovative trends.
Posted: 23 Oct 2015 | Published: 31 Aug 2015

Hewlett-Packard Enterprise

Case Study: Reaching Beyond the Silos and Standalone Apps to Achieve Real-Time Visibility
sponsored by Splunk
WHITE PAPER: In this white paper, learn how UniCredit leveraged a data analytics tool to deal with their glut of data in beneficial ways, including deriving real-time insights into operational data and key business metrics, proactively managing incidents, integrating a unified view of IT across infrastructure, and more.
Posted: 03 Nov 2015 | Published: 03 Nov 2015


Financing IT Service Platforms
sponsored by IBM
WHITE PAPER: This white paper outlines a plan for businesses to easily finance IT service programs. Read on to learn how this could help your business save costs and increase efficiency.
Posted: 31 Aug 2015 | Published: 31 Aug 2015


Think Like a Consultant Deliver Like a Tech
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Solarwinds N-able

GCI: On the Fast Track to Success With SolarWonds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time trouble shooting and achieve consistent growth.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Solarwinds N-able

Computer Weekly – 24 November 2015: Technology helping to deliver aid for refugees
sponsored by
EZINE: In this week's Computer Weekly, we find out how technology is helping to deliver vital aid to Syrian refugees in the Middle East. We look at the barriers to achieving the government's aim of a paperless NHS. And the CTO of special effects studio Framestore talks about the IT challenges behind hit movies such as Gravity. Read the issue now.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

Union Investment Achieves Precision-targeted Marketing
sponsored by IBM
WHITE PAPER: In this white paper, learn how Union Investment leveraged predictive analytics tools to perform in-depth analysis of customer behavior. Learn how they were able to increase return on marketing spending, improve customer service, and engage in smarter product development.
Posted: 19 Oct 2015 | Published: 31 Jul 2014


National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise
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