IT service delivery is built on a request/fulfillment model, but what about services that are not being routed through traditional IT channels, or though IT at all? This classroom feature will look at how CIOs are adapting ITSM to cover non-sanctioned services.
The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
Upgrading your network and WLANs can be a daunting task but the benefits of 802.11ac cannot be over looked. This guide offers 5 simple steps towards a successful 802.11ac migration and how it will better equip your organization.
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