IT service delivery is built on a request/fulfillment model, but what about services that are not being routed through traditional IT channels, or though IT at all? This classroom feature will look at how CIOs are adapting ITSM to cover non-sanctioned services.
The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
This informative paper takes an in-depth look at 802.11ac, a wireless networking solution that can help your organization meet the exploding need for greater wireless performance and accessibility.
While 802.11n wireless networks let enterprises create a seamless working environment by combining the mobility of wireless with the performance of wired networks, the best ways for deploying 802.11n – while minimizing acquisition and operational costs – may still be unclear.
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