Webinars

EBOOK: With The Virtual Presenter's Handbook, you can transform presenting online from a second-rate alternative to a potent new asset in your professional toolbag.

Posted: 03 Jan 2011 | Published: 03 Jan 2011

WHITE PAPER: Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

WHITE PAPER: New forms of media and communication have revolutionized how we work — and greatly accelerated our day-to-day activities. In this essay, you will learn how to master the daily flood of emails, make telephone conversations more productive, run more effective, efficient meetings, and utilize web conferencing.

Posted: 11 Jan 2012 | Published: 11 Jan 2012

WHITE PAPER: A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.

Posted: 21 Dec 2009 | Published: 21 Dec 2009

WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.

Posted: 10 Feb 2009 | Published: 10 Feb 2009

WHITE PAPER: This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.

Posted: 12 Dec 2010 | Published: 12 Dec 2010

WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance.

Posted: 27 Dec 2011 | Published: 27 Dec 2011