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Web User Experience Reports
 
Research Report: How To Deliver the Omni-Channel Support Customers Want
sponsored by BoldChat - LogMeIn
WHITE PAPER: Customers expect contact centers to provide a greater ease of use and faster response time than ever. This may seem daunting given the need for omni-channel support, but it doesn't have to be. Access this comprehensive research report to learn how to reduce customer effort across your omni-channel approach.
Posted: 23 Nov 2016 | Published: 31 Aug 2016

BoldChat - LogMeIn

Leveraging Office 365 with VMware AirWatch
sponsored by vmware airwatch
WEBCAST: As enterprises embrace adoption of Microsoft Office 365,  achieving a balance between security and user experience is often difficult. In this 60-minute webinar, discover how an enterprise mobility management tool easily integrates with both Office 365 and VMware Identity Manager to optimize user experience and ensure data security.
Posted: 16 Dec 2016 | Premiered: Jul 30, 2015

vmware airwatch

Accelerating Desktop Virtualization with All-Flash Array Storage
sponsored by Pure Storage
VIDEO: In this video, Steve Blacklock, VP of Strategic Alliances at Citrix, and Aimee Catalano, VP of Partner Marketing at Pure Storage, sit down to talk about how their partnership is helping organizations address one of their top IT priorities, desktop virtualization.
Posted: 11 Mar 2016 | Premiered: 05 Jan 2016

Pure Storage

How to Improve Customer Experience for Online Shoppers
sponsored by [24]7
WHITE PAPER: Learn 5 ways to improve the customer experience you offer your online shoppers. Discover how chat should fit into this experience, how to make self-service easier, and just how much you can automate without making customers feel disconnected.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

End User Services - Experience true collaboration & business agility
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Fujitsu

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

Streaming Analytics FAQ: What You Need to Know
sponsored by SAS
EGUIDE: This expert e-guide provides answers to frequently asked questions about streaming analytics. Learn how streaming analytics complements traditional analytics, whether your enterprise can benefit from streaming analytics, and more.
Posted: 29 Feb 2016 | Published: 24 Feb 2016

SAS

The Modes of Server Load Balancing
sponsored by A10 Networks
WEBCAST: Watch this webcast to uncover the 4 types of server load balancer integration methods, as well as the pros and cons for each, to help you decide which way best fits your organization's needs.
Posted: 14 Jan 2014 | Premiered: Jan 14, 2014

A10 Networks
 
 
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