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Cisco Unified Communication Manager - Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.
Posted: 18 Jun 2013 | Published: 02 May 2013

Global Knowledge

Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Posted: 14 Jun 2013 | Published: 16 May 2013

Global Knowledge

Polycom MGC Loyalty Offer
sponsored by Polycom, Inc.
WHITE PAPER: Learn about  the latest in conference collaboration solutions, enabling organizations to deploy high definition conferencing. Use this technology to improve productivity, reduce costs, and align geographically-dispersed teams.
Posted: 11 Jul 2011 | Published: 11 Jul 2011

Polycom, Inc.

Unified Communications Trends and Challenges: How to Stay on Top
sponsored by ScanSource Communications
EGUIDE: This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

ScanSource Communications

Cisco Intercompany Media Engine for Dummies Section 1: SIP Alone Doesn't Cut It
sponsored by Cisco Systems, Inc.
TECHNICAL ARTICLE: To help address the many questions about the Cisco Intercompany Media Engine, Wade Hamblin and Hakim Mehmood from the product team will post a "for Dummies" blog every 2 weeks to explain the basics and help you understand what it is, how it works, and why you should care.
Posted: 18 Mar 2010 | Published: 04 Dec 2009

Cisco Systems, Inc.

Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER: This white paper discusses key points to consider when looking for a videoconferencing system.
Posted: 08 Sep 2011 | Published: 08 Sep 2011

LifeSize

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral
 
 
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