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Web Self Support Reports
 
Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Better Project Management Means a Better Business & Less Worry
sponsored by ConnectWise
RESOURCE: This infographic explains how you can gain more control over projects across departments with a cohesive business management platform. Learn project management best practices enabling you to centralize documentation and maintain clear lines of communication.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

ConnectWise

Top 5 HR Processes That Are The Culprits Of Busy Work
sponsored by Nintex
WHITE PAPER: Daily, routine tasks that are essential to running your business can actually be the culprit when it comes to slowing down workflows and detracting from productivity. Learn about the top 5 HR processes that create busy work and learn how to automate these types of integral processes to create more efficient workflows.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

5 Ways to Ensure a Consistent Customer Experience
sponsored by Infor
WHITE PAPER: Customers are constantly inundated with marketing messages across every channel, so to rise above the noise you'll need abundant customer data, excellent marketing technology, and savvy message alignment. Uncover 5 ways to ensure that your brand delivers a consistent, tailored customer experience.
Posted: 31 Jul 2017 | Published: 31 Jul 2017

Infor

Quote and Proposal Automation: Golden Star Technology Case Study
sponsored by ConnectWise
CASE STUDY: Find out how Golden Star Technologies (GST) overcame the challenges of inefficient and inaccurate manual workflows and a quoting tool that wasn't effectively integrated with their ERP system to revitalize their ordering system with an integrated, cloud-based quote and proposal automation tool.
Posted: 18 Aug 2017 | Published: 18 Aug 2017

ConnectWise

Take Customer Engagement to New Heights
sponsored by Salesforce
EBOOK: In this e-book, learn how CareFirst BlueCross BlueShield and American Addiction Centers are taking the patient experience to the next level and transforming healthcare service.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

Salesforce
 
 
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