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Web Self Service

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Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Use Dynamic Case Management to Achieve Dramatic Business Results
sponsored by IBM
EGUIDE: Unsure if dynamic case management (DCM) is the right strategy for your organization?  In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

IBM

Business Process Automation: Contact Center Management Case Study
sponsored by Automic
CASE STUDY: Check out this paper that highlights the business automation platform BT Global Services, an IP-based telephony network in Europe, deployed to help complete their reporting and alerting, scheduling, development and operations tasks.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

Automic

Customer Engagement Analytics: How to Use Data to Create (and Keep) Happy Customers
sponsored by Five9
WHITE PAPER: Learn how customer engagement analytics can help your company achieve success in customer experience management (CEM).
Posted: 23 Sep 2014 | Published: 31 May 2014

Five9

Enhance Automation Within, Around, and Beyond Oracle E-Business Suite
sponsored by Automic
WHITE PAPER: How do you get around the shortcomings of  internal job schedulers to put you back in control of your business processes? Find out in this white paper that offers a technology that can help you reduce implementation time, accelerate business processes, and provide true enterprise scheduling.
Posted: 10 Sep 2014 | Published: 10 Sep 2014

Automic

Mass Data Processing For SAP Industry Solutions
sponsored by Automic
WHITE PAPER: Oracle Financials offers extensive functionality, yet closing the books on a financial period is typically time consuming and involves numerous manual steps. View this resource to discover how automation can dramatically reduce errors and resources during the financial closing process.
Posted: 12 Sep 2014 | Published: 12 Sep 2014

Automic
 
 
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