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Web Self Service

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Web Self Service Reports
 
Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Secure app and data delivery for a mobile financial services workforce
sponsored by Citrix
WHITE PAPER: Download this white paper to find out how one company provides a complete digital workspace that delivers secure access to apps, data and services from any device via any network while centralizing apps and data for simplified IT management.
Posted: 31 Aug 2017 | Published: 31 Aug 2017

Citrix

Top 5 IT Processes: What if Your Job Involved More Doing and Less Spinning?
sponsored by Nintex
WHITE PAPER: Efficiency is key – so this white paper explores how to automate key IT processes and daily tasks to free up valuable time and resources. Uncover the top 5 IT processes that benefit from business process automation, and learn how to improve a variety of functions from push notifications to help desk support.
Posted: 14 Aug 2017 | Published: 14 Aug 2017

Nintex

Engage with Customers in an Ultra-Connected Era
sponsored by Genesys
EBOOK: Find out how to use an integrated cloud-based contact center management system to orchestrate sound omni-channel strategies and deliver differentiated customer experiences. Learn how to make your contact center mobile and social media friendly and increase customer engagement.
Posted: 23 Aug 2017 | Published: 23 Aug 2017

Genesys

Optimize Your Workforce for the Omnichannel Revolution
sponsored by Genesys
EBOOK: Learn how to create comprehensive omnichannel workforce management by optimizing planning, forecasting, and scheduling to help you orchestrate your customers' journey and improve overall experiences.
Posted: 25 Aug 2017 | Published: 25 Aug 2017

Genesys

How to Create Your Ideal Accounting Operations Processes
sponsored by Microsoft
EBOOK: Find out how to replace outdated accounting processes with more adaptable cloud-based business management tools and uncover criteria that will help you identify the tools you need to create your ideal accounting operations strategy.
Posted: 07 Sep 2017 | Published: 11 Sep 2017

Microsoft
 
 
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