The future of Government operations: Digital citizen survey
sponsored by ComputerWeekly.com
IT BRIEFING:
This report from Accenture looks at the challenges facing the public sector in offering digital services.
Posted: 07 May 2012 | Published: 02 May 2012
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City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript
sponsored by Oracle Corporation
PRESENTATION TRANSCRIPT:
Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.
Posted: 15 Apr 2013 | Published: 15 Apr 2013
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Portal Authentication: A Balancing Act Between Security, Usability & Compliance
sponsored by PistolStar, Inc.
WHITE PAPER:
This white paper discusses the problems with current authentication systems and the drivers that should be motivating organizations of all sizes to improve their access controls.
Posted: 26 Aug 2009 | Published: 25 Aug 2009
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Integrating IBM WebSphere Portal and IBM Mashup Center Software
sponsored by IBM
WHITE PAPER:
This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs.
Posted: 17 Aug 2010 | Published: 06 Mar 2009
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Top 3 Tips to Securing Your Portal - And Protecting Your Customer
sponsored by RSA, The Security Division of EMC
WHITE PAPER:
Enterprises are striving to accelerate their businesses by sharing core business data across all channels. Learn how you can strengthen your organization's portal(s), improve customer security and inspire customer confidence.
Posted: 11 Feb 2008 | Published: 12 Feb 2008
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Building an Extranet Portal
sponsored by Juniper Networks, Inc.
WHITE PAPER:
The need for organizations to provide network access for external audiences such as partners & customers is increasing. This paper details the benefits of an extranet portal & highlights SSL VPN technology as a best approach to achieve increase...
Posted: 27 Oct 2006 | Published: 01 Sep 2006
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Making Your Portal and Mashup Decision: Advantage IBM
sponsored by IBM
WHITE PAPER:
If your organization is considering deploying a new portal or migrating from one solution to another, IBM can help you make an educated and benefits-focused decision. This evaluation guide takes a scenario-based approach to help you navigate the portal decision criteria based on your current business priorities.
Posted: 17 Aug 2010 | Published: 14 Apr 2010
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Maximizing Portal Application Performance
sponsored by ClearApp, Inc.
WHITE PAPER:
This white paper highlights advancements in portal technology, exploring their effect on application performance management and their ability to overcome existing management challenges.
Posted: 27 Aug 2007 | Published: 01 Aug 2007
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Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions
sponsored by Rivet Logic Corporation
WHITE PAPER:
View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments.
Posted: 23 Apr 2010 | Published: 01 Oct 2008
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Defining a Governance Model for Portals
sponsored by Infosys Technologies Limited
WHITE PAPER:
Enterprise portals involve governance issues that when ignored can lead to an unsuccessful implementation. Read this paper to learn about a holistic approach to defining and implementing an effective governance model for portals in your organization.
Posted: 17 Sep 2007 | Published: 01 Sep 2006
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