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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

IT Optimization: Optimal across the Organization
sponsored by TeamQuest Corporation
RESOURCE: This concise infographic lays out the business benefits of IT optimization. Explore each advantage as they pertain to multiple departments, from IT staff to business executives.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

TeamQuest Corporation

5 Reasons Every MSP Should Sell SaaS Data Protection
sponsored by Datto, Inc.
WHITE PAPER: This white paper gives five reasons why MSPs need to take advantage of the growing need for SaaS environment data protection.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

Datto, Inc.

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Think of Your Service Desk as a Competitive Advantage
sponsored by Novell Ltd.
WHITE PAPER: In this white paper, find out how you can maximize your service desk to its fullest potential.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Novell Ltd.

Deliver Better Services: A Journey to Predictive Service Operations
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper will give you an understanding of how predictive service operations can help your business to anticipate infrastructure and application demands—and resolve IT problems—before they occur.
Posted: 10 Jul 2015 | Published: 29 Nov 2013

Hewlett-Packard Company

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015

Unisys
 
 
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