A realist's guide to building bottom line revenue and customer loyalty with social CRM
sponsored by SugarCRM Inc.
EBOOK:
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
Posted: 19 Oct 2011 | Published: 19 Oct 2011
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Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey
sponsored by Tealeaf
WHITE PAPER:
This is a white paper compiled of survey findings on understanding a business' online customer experience.
Posted: 02 Nov 2011 | Published: 02 Nov 2011
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Building Enterprise Social Communities with Drupal
sponsored by Acquia, Inc.
WHITE PAPER:
Access this white paper to learn about a flexible content management system that will increase your ability to interact with your customers yet controlling how this interaction happens.
Posted: 03 Oct 2011 | Published: 03 Oct 2011
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The Seven C’s Of Web Content Management
sponsored by Percussion Software, Inc.
ANALYST REPORT:
This paper by Forrester Research Inc. highlights the seven C's of web content management (WCM) and outlines how to start thinking of WCM as more than just managing content.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Web Content Management: “Why Can’t I Just Build This Myself?”
sponsored by Percussion Software, Inc.
WHITE PAPER:
When an organization builds their own web content management (WCM) system for their web site, they eventually run into the decision to either continue supporting this system in-house or to seek an outside commercial software product. This paper offers advice for walking through this difficult decision.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve
sponsored by AvePoint, Inc.
WHITE PAPER:
This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.
Posted: 01 Aug 2011 | Published: 01 Aug 2011
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SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy
sponsored by Percussion Software, Inc.
EGUIDE:
Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system.
Posted: 18 Jan 2012 | Published: 18 Jan 2012
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How to Select a WCM Solution
sponsored by Ektron, Inc.
WHITE PAPER:
Choosing the right Web Content Management (WCM) solution requires more than an understanding of the content management capabilities needed to meet an organization’s requirements. Content management features should be common offerings from every WCM vendor.
Posted: 06 Dec 2011 | Published: 06 Dec 2011
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eGuide: Web content management strategy best practices
sponsored by Ektron, Inc.
EGUIDE:
This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals.
Posted: 09 Dec 2011 | Published: 09 Dec 2011
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Webcast: Connecting Customer Experience Management to Increased Revenue
sponsored by Ektron, Inc.
WEBCAST:
Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.
Posted: 09 Jan 2012 | Premiered: 09 Jan 2012
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