Web Communities White Papers, Software Downloads, Definition and Webcasts

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Feb 10, 2012

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Web Communities

Web Communities Reports

Configuration Management for Virtual and Cloud Infrastructures sponsored by ComputerWeekly.com WHITE PAPER: The top seven things to consider when managing configuration for virtual and cloud infrastructures. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Cloud Management \| Cloud Storage Services \| Configuration Management \| Virtual Communities \| Virtualization Security

A Guide to Utilizing Virtualization in a Disaster Recovery Strategy sponsored by Dell and Microsoft EGUIDE: In this expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, you will discover the steps essential for effectively integrating server virtualization into your disaster recovery strategy. Posted: 20 Apr 2009 \| Published: 20 Apr 2009 TOPICS: Business Continuity Planning \| Desktop Management \| Disaster Recovery \| Integrated Threat Management \| Server Virtualization \| Server Virtualization Software \| Virtual Communities \| Virtual Offices \| Windows \| Windows Security

Virtual Infrastructure Yields Real TCO and ROI Advantages sponsored by VMware, Inc. WHITE PAPER: New study quantifies how VMware improved TCO and ROI for three companies' IT landscapes. Posted: 14 Oct 2010 \| Published: 14 Oct 2010 TOPICS: IT Infrastructure \| ROI \| SAP (Product) \| Server Virtualization \| TCO \| Virtual Communities \| VMware

Content-Aware Identity & Access Management in a Virtual Environment sponsored by CA Technologies. WHITE PAPER: Read this white paper to learn how CA Content-Aware IAM solutions help protect customers in the physical world and similarly protect virtual environments by controlling identities, access, and information usage. Posted: 22 Sep 2010 \| Published: 22 Sep 2010 TOPICS: Access Control \| Access Control Software \| Application Security \| Identity Management \| Identity Management Software \| Virtual Communities \| Virtualization Security

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition sponsored by Global Knowledge WHITE PAPER: This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Certification Programs \| eLearning \| LMS \| Management Training \| Professional Organizations \| Project Management \| Training and Educational Services

PMP Examination Changes for 2011 sponsored by Global Knowledge WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more. Posted: 04 Mar 2011 \| Published: 04 Mar 2011 TOPICS: Certification Programs \| Knowledge Management \| Professional Organizations \| Professional Services Industries \| Project Management \| Project Management Software \| Project Portfolio Management \| Software and Information Industry Association \| Software Development Methodologies \| Software Project Management

IT jobswatch – trends in media IT recuitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Mobile messaging is the key to connecting communities sponsored by ComputerWeekly.com WHITE PAPER: Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces sponsored by ComputerWeekly.com WHITE PAPER: An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Infrastructure \| IT Management \| IT Workforce

AIIM Market Intelligence: Delivering the priorities and opinions of AIIM’s 65,000 community sponsored by Huddle WHITE PAPER: Read the findings of an independent study by AIIM to gain valuable insight into enterprise 2.0 and how it's being used in today's businesses. Posted: 01 Jan 2012 \| Published: 01 Jan 2012 TOPICS: Content Management \| Content Management Systems \| Enterprise Content Management \| Social Networking \| Web 2.0 \| Web Content Management

The Social Contract: Customers, Companies, Communities, Conversations in the Age of the Collaborative Relationship sponsored by SAP America, Inc. EBOOK: This expert e-book takes an in-depth look at how industry leaders are using social media to build better relationships with their customers. Inside, learn the ways that customer communities are impacting how companies do business, as well as the importance of harnessing this power for constructive dialog. Posted: 25 Jul 2011 \| Published: 25 Jul 2011 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| SAP (Product) \| Social Networking

What You Need to Know About SQL Server 2008 Community Technology Preview 5 sponsored by Dell and Microsoft SQL WHITE PAPER: Read this paper for a discussion of the Community Technology Preview (CTP) process, and the CTP5 incarnation specifically. This paper examines mission-critical features, enterprise management features, database data and programmability, and new business intelligence features. Posted: 12 Jul 2010 \| Published: 12 Jul 2010 TOPICS: Business Intelligence \| Database Management \| Database Management Software \| Database Performance Management \| SQL \| SQL Server

The Social Customer Engagement Index sponsored by SAP America, Inc. WHITE PAPER: This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. Posted: 25 Jul 2011 \| Published: 25 Jul 2011 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| SAP (Product) \| Social Networking

The Seven C’s Of Web Content Management sponsored by Percussion Software, Inc. ANALYST REPORT: This paper by Forrester Research Inc. highlights the seven C's of web content management (WCM) and outlines how to start thinking of WCM as more than just managing content. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Collaboration \| Content Management \| Web 2.0 \| Web Content Management

Oracle WebLogic Suite 11g Technical sponsored by Oracle Corporation WHITE PAPER: Oracle WebLogic Suite 11g is a significant new release of the core application grid infrastructure foundation underpinning Oracle Fusion Middleware. It has been designed to provide a standards-based, mission-critical platform for organizations that deploy application grid and service-oriented architectures. Read this paper to learn more. Posted: 03 Jun 2010 \| Published: 03 Jun 2010 TOPICS: Middleware \| Oracle (Product) \| QOS \| SOA \| TCO \| Web Applications Architectures \| Web Applications Management \| Web Applications Software

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience sponsored by SAP America, Inc. JOURNAL ARTICLE: Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. Posted: 19 Mar 2009 \| Published: 19 Mar 2009 TOPICS: Application Deployment \| Collaboration \| CRM \| Customer Service \| Customer Support Software \| SAP (Product) \| Social Computing

11 Reasons Why Ektron Should Be On Your WCM Shortlist sponsored by Ektron, Inc. WHITE PAPER: Many businesses take full advantage of web content management systems for a multitude of reasons, but mostly because they allow business professionals the ability to create, publish and manage content on websites rather than relying totally on IT. Read this paper to get some must-know tips for selecting the right web CMS. Posted: 01 Dec 2011 \| Published: 01 Dec 2011 TOPICS: Content Management \| Content Management Software \| Web 2.0 \| Web Content Accessibility \| Web Content Management \| Web Development Tools \| Web Site Design

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| Cloud Computing \| Infrastructure Management \| SOA \| SOA Governance \| Web Services \| Web Services Architecture \| Web Services Management

eGuide: Web content management strategy best practices sponsored by Ektron, Inc. EGUIDE: This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Content Management \| Content Management Systems \| Enterprise Content Management \| Web Content Management

Microsoft SharePoint Server 2010: What's New and What's Changed? sponsored by Global Knowledge WHITE PAPER: SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Blogs \| Collaborative Applications Software \| Collaborative Product Development \| Microsoft Office \| Web 2.0 \| Web Browsers \| Web Development Tools \| Wikis

The Critical Need to Secure the Web in Your Company sponsored by Webroot Software Pty Ltd WHITE PAPER: This white paper discusses key issues of web security and the need for organizations to implement robust Web security processes and technologies – namely, a secure Web gateway. This document was sponsored by a leading provider of Web security solutions, Webroot Software. Information on the company is provided at the end of this white paper. Posted: 04 Nov 2010 \| Published: 04 Nov 2010 TOPICS: Internet \| Internet Security \| Internet Security Software \| Security \| Security Management \| Security Software \| Security Threats \| Web Protocols \| Web Services

CW+: Quocirca report: Web retailing - keeping the orders flowing sponsored by ComputerWeekly.com WHITE PAPER: Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Application Infrastructure \| Application Security \| Online Order Entry System \| Online Payments

SOA Reference Architecture sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| CIOs \| Infrastructure Management \| SOA \| Standards \| Standards Organizations \| Web Services Architecture \| Web Services Management

Booz CIO briefing: Web 2.0 - lead now or get out of the way sponsored by ComputerWeekly.com WHITE PAPER: Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: Communications Networks \| Networking Hardware

The Open Group Service Integration Maturity Model (OSIMM) Version 2 sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Open Group Service Integration Maturity Model (OSIMM). Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| Infrastructure Management \| Infrastructure Services \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

The Economics of CapEx and OpEx in Cloud Computing sponsored by Joyent WHITE PAPER: Access this whitepaper to find out how the cloud can cut Capital Expenses and Operating expenses for any company that deploys a lot of technology. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Capital Expenditures \| Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Hybrid clouds \| Network Infrastructure \| Network Management \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

The truth about software quality - a global benchmarking study sponsored by ComputerWeekly.com WHITE PAPER: This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Software \| Software as a Service \| Software Asset Management \| Web Applications Software

Web Content Management: “Why Can’t I Just Build This Myself?” sponsored by Percussion Software, Inc. WHITE PAPER: When an organization builds their own web content management (WCM) system for their web site, they eventually run into the decision to either continue supporting this system in-house or to seek an outside commercial software product. This paper offers advice for walking through this difficult decision. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Application Deployment \| Application Development \| Content Management \| Content Management Software \| Web Content Management

eBook: How to select the right Web content management system sponsored by Ektron, Inc. EBOOK: This e-book presents an overview of WCM technology trends and offers expert advice on choosing the right WCM tools for the job. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Application Deployment \| Application Development \| Collaboration \| Content Management \| Enterprise Content Management \| Web Content Management

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