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Feb 10, 2012

IT Management > Systems Operations > Networking > Social Networking >
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Microsoft SharePoint Server 2010: What's New and What's Changed? sponsored by Global Knowledge WHITE PAPER: SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Blogs \| Collaborative Applications Software \| Collaborative Product Development \| Microsoft Office \| Web 2.0 \| Web Browsers \| Web Development Tools \| Wikis

Case Study: For Ceridian, it Pays to Provide High-Quality Support sponsored by LogMeIn, Inc. CASE STUDY: Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs. Posted: 24 Jan 2012 \| Published: 24 Jan 2012 TOPICS: Customer Retention \| Customer Satisfaction \| Customer Service \| Network Management \| Network Security \| Networking \| Remote Access Hardware \| Remote Access Security \| Remote Access Software \| Remote Support Services \| Security

Gartner predictions around Social CRM sponsored by Infor CRM EGUIDE: This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Social Networking \| Web 2.0

IT Management as a service (ITMaaS) 451 Research, November 2011 sponsored by Nimsoft, Inc. WHITE PAPER: IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Cloud Computing \| Data Center Management \| IT Infrastructure \| IT Management \| Server Virtualization \| Software as a Service \| Systems Management

Accenture Technology Vision 2012 sponsored by ComputerWeekly.com IT BRIEFING: Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. Posted: 23 Jan 2012 \| Published: 23 Jan 2012 TOPICS: Analytic Applications Software \| CIOs \| Cloud Computing \| Data Analytics \| Data Security \| Platform as a service \| Security \| Social Computing \| Social Networking

CW Buyer's Guide: Customer Relations (CRM) sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. Posted: 31 Jan 2012 \| Published: 31 Jan 2012 TOPICS: B2B \| B2C \| CIOs \| CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| CRM Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Social Networking

Five Ways to Optimize Offsite Storage and Business Continuity: A WAN Optimization Primer for Storage Professionals sponsored by Silver Peak WHITE PAPER: Supported by results from specific case studies, this whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs. Posted: 03 Feb 2012 \| Published: 03 Feb 2012 TOPICS: Backups \| Bandwidth Management \| Data Storage \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| NAS \| Network Management \| Network Performance \| Networking \| Remote Offices \| RPO \| WAN

Cloud Quick Start Guide sponsored by Channel Transformation Alliance WHITE PAPER: Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more! Posted: 19 Jan 2012 \| Published: 19 Jan 2012 TOPICS: Channel Management \| Cloud Computing \| Cloud Management \| IT Management \| Systems Management \| Systems Management Services

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges sponsored by ComputerWeekly.com EZINE: In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. Posted: 16 Jan 2012 \| Published: 16 Jan 2012 TOPICS: Careers \| Cloud Computing \| IT Management \| Networking \| Risk Management \| Security \| Virtualization Security

The Network Manager Checklist for Cloud sponsored by Global Knowledge WHITE PAPER: Preparing a cloud-ready network is a challenge for IT pros. Access this network manager checklist to explore the top 5 hot spots for admins. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Cloud Computing \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| Private Cloud

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