Web-Based Travel Services

ESSENTIAL GUIDE: This 11 page special report, packed with graphs and charts, gives you the facts on Atos, its strategy, products and services and financial performance.

Posted: 19 Oct 2012 | Published: 19 Oct 2012

VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.

Posted: 08 Mar 2013 | Premiered: 11 Mar 2013

CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

ESSENTIAL GUIDE: This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance.

Posted: 26 Jul 2012 | Published: 26 Jul 2012

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: To achieve greater technological agility, IT can leverage cloud and mobile capabilities in their applications portfolio to save costs now but also plan for the future. Access this white paper to find out how to gain maximum success from an application by ensuring cloud and mobility technologies are integrated closely with the existing business.

Posted: 10 Aug 2012 | Published: 31 May 2012

WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.

Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

CASE STUDY: Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.

Posted: 25 Jul 2012 | Published: 21 Sep 2011