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Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

How is the Cloud Delivering Business Agility?
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

Service Virtualization Implementation Strategies
sponsored by Parasoft Corporation
WHITE PAPER: Access this resource to explore your options when it comes to implementation approaches for service virtualization. You'll get a better idea as to how you can develop the strategy best suited to your organization's needs.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Parasoft Corporation

CA Cloud Service Management data sheet
sponsored by CA Technologies.
WHITE PAPER: Access this resource to learn the benefits and results of a next generation set of service management tools. You'll learn how these tools provide a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short.
Posted: 25 Feb 2015 | Published: 29 Aug 2014

CA Technologies.

Case Study: Improve Customer Experience with Managed Services
sponsored by Cisco & Fujitsu
VIDEO: Watch this brief video to learn about the managed services provider Mitchells & Butlers, a leading managed pub and pub restaurant operator, owning around 2,000 businesses offering food, drink and entertainment across the UK, partnered with to bring innovation to their business and help support a better guest experience.
Posted: 22 Oct 2014 | Premiered: 22 Aug 2013

Cisco & Fujitsu

Implement a More Secure Network to Keep Up with Shadow IT
sponsored by Verizon
WHITE PAPER: This white paper examines the ramifications of the growth of shadow IT and examines how you can protect against potential issues. Read on to learn how you can implement a more secure network to keep up with evolving IT demands.
Posted: 12 Nov 2014 | Published: 31 Dec 2013

Verizon

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use
sponsored by ServiceNow
EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

ServiceNow
 
 
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