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Web-Based Self Support

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Web-Based Self Support Reports
Is your Cardiovascular IT System holding you back?
sponsored by GE Healthcare
WEBCAST: This webcast explains the benefits of a modern cardiovascular information system (CVIS) that can securely deliver unified information across cardiology services lines.
Posted: 23 Mar 2015 | Premiered: Aug 13, 2014

GE Healthcare

If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008


Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

CRM & Manufacturing: Working Hand in Glove
sponsored by Microsoft
WHITE PAPER: This white paper introduces a Sales Transformation Pyramid (STP) model, a step-by-step methodology for effecting a positive transformation in your company's sales performance. Access this framework to learn how you can optimize your enterprise's sales performance and refine your internal processes, communication, and agility.
Posted: 24 Nov 2015 | Published: 24 Nov 2015


Taking Operational Decision Management to the Next Level
sponsored by IBM
RESOURCE: Access this interactive resource to learn how to leverage modern operational decision management (ODM) to recognize opportunities and risks within the context of data. Among the topics you can explore in this resource include: ODM: Next generation decision management, the seamless path from insight to action, and more.
Posted: 18 Nov 2015 | Published: 31 May 2015


Differentiate by Providing Predictive Experiences
sponsored by 24/7 Customer
WHITE PAPER: Customers expect that providers will know all about their relationship and will put that data to work to engage them at the right time in the right channel, to help complete their sales and service journeys. Access this white paper now to learn how your business can take advantage of predictive analytics to create exceptional experiences.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Service Delivery Refresh Delivers High ROI, Efficiency
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a leading telecom provider in Ireland restructured their reactive IT service management (ITSM) framework to one that is proactive. Learn how this new automated service delivery model achieved significant savings, better customer service ratings, and more.
Posted: 18 Nov 2015 | Published: 31 Dec 2013

Hewlett-Packard Enterprise
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