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Web-Based Self Support

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Web-Based Self Support Reports
 
If You Teach a Customer to Fish: The Power of Web Self-Service
sponsored by Epicor Software Corporation
WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Epicor Software Corporation

Cloud Computing and Open Source: IT Climatology is Born
sponsored by Eucalyptus Systems
WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Eucalyptus Systems

Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Delivering on the Service Level Brand Promise to Customers Every Time - 9 Ways to Get There
sponsored by eGain Communications Corp.
WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.
Posted: 04 Jan 2007 | Published: 01 Jan 2007

eGain Communications Corp.

Configuration Assessment: Choosing the Right Solution
sponsored by Tripwire, Inc.
WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.
Posted: 08 Jan 2009 | Published: 01 Jul 2008

Tripwire, Inc.

Case Study: Elevations Credit Union achieves process excellence
sponsored by IBM
CASE STUDY: In the following case study, learn about the tool Elevations Credit Union used to improve the quality and the speed in which they served their members and ultimately, how they became a process driven organization.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

IBM

How Your Company's Actions Impact Customer Behaviors
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Read the following white paper to learn how to appropriately assess your customers' attitude towards your delivered experience and how to analyze your company's actions to see how they impact the customer.
Posted: 12 Dec 2014 | Published: 12 Dec 2014

Oracle Corporation UK Ltd

How to facilitate change without the risk-laden program headaches
sponsored by IPL
WHITE PAPER: The following guide intends to help businesses build a case for change that stands up to scrutiny, and will also look at how to roll it out in a way that ensures you deliver lasting benefits.
Posted: 30 Dec 2014 | Published: 30 Dec 2014

IPL

Retail Re-Imagined: How to Keep Pace with the Always-Connected Shopper
sponsored by Toshiba
EGUIDE: Find out how retailers are replicating the brand experience at every touchpoint.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Toshiba

Professional Services Automation (PSA) Buyer's Guide
sponsored by FinancialForce
WHITE PAPER: This PSA buyer's guide provides an overview of important trends, business processes and selection criteria to help project-and services-based businesses evaluate and choose PSA applications that will provide the level of insight, management and control needed to improve productivity and profitability.
Posted: 30 Dec 2014 | Published: 30 Dec 2014

FinancialForce
 
 
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