Web-Based Self Support

SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.

Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

WHITE PAPER: Check out this white paper to discover how automated configuration assessment solutions like Tripwire Enterprise help ease the burden on IT of achieving and maintaining compliance, securing the IT infrastructure, and generating evidence for mandatory audits.

Posted: 08 Jan 2009 | Published: 01 Jul 2008

WHITE PAPER: While public clouds offer tremendous scale at an attractive price point, private clouds will continue to be more attractive to businesses due to increased infrastructure control and policy enforcement capabilities. Access this resource to discover how transparency and speed of problem remediation can be achieved with open source platforms.

Posted: 27 Oct 2011 | Published: 27 Oct 2011

WHITE PAPER: This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.

Posted: 21 Nov 2008 | Published: 21 Nov 2008

WHITE PAPER: Outstanding customer service has become an imperative for superior performance, especially when poor service can damage brand equity. This paper provides strategies and tactics that companies can use to consistently deliver their customer service promise.

Posted: 04 Jan 2007 | Published: 01 Jan 2007

WHITE PAPER: This white paper describes how to improve business productivity and client satisfaction with customer and partner self-service portals.

Posted: 28 Nov 2007 | Published: 01 Sep 2007

WEBCAST: In this brief webcast, get a first-hand look at how SAP mobile technologies can benefit utility providers, not only just in managing and servicing mission-critical assets, but in the way you interact with customers.

Posted: 06 May 2013 | Premiered: May 6, 2013

WHITE PAPER: In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more.

Posted: 01 May 2013 | Published: 31 Dec 2012

WHITE PAPER: This in-depth Forrester report explores how major companies across the globe are approaching the integration of new customer engagement technologies and what they are doing to surpass customer expectations.

Posted: 17 May 2013 | Published: 30 Apr 2013

WHITE PAPER: The relationship a business has with its customers is integral to its success. Recently, the way customers relate to organizations has changed dramatically because of new technologies and expectations. Consult this white paper to learn more about how you can streamline your processes and improve your customer relationship with the changing trends.

Posted: 09 May 2013 | Published: 09 May 2013