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Web 2.0

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DEFINITION: Web 2.0 (or Web 2) is the popular term for advanced Internet technology and applications including blogs, wikis, RSS and social bookmarking. The two major components of Web 2.0 are the technological advances enabled by Ajax and other new applications such as RSS and Eclipse and the user empowerment that they support. Web 2.0 in the Enterprise: An Analyst's Perspective -- Click here to read the white  … 
Definition continues below.
Web 2.0Reports
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E-Guide: Top 3 Trends That Could Influence CIOs
sponsored by Dell, Inc. and Intel®
EGUIDE: This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Dell, Inc. and Intel®

The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups.
Posted: 20 Feb 2012 | Published: 20 Feb 2012

ComputerWeekly.com

Thwarting Sophisticated Attacks with Today’s Firewalls
sponsored by SearchSecurity.com
EGUIDE: This expert resource explores modern network security, offering key insight into fighting today’s sophisticated threats as well as the differences between next-generation firewall (NGFW) and unified threat management (UTM).
Posted: 17 Feb 2012 | Published: 17 Feb 2012

SearchSecurity.com

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
Posted: 31 Jan 2012 | Published: 05 May 2012

ComputerWeekly.com

The future of work: Expections of the next-generation workforce
sponsored by ComputerWeekly.com
IT BRIEFING: This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.
Posted: 01 Dec 2011 | Published: 21 Sep 2011

ComputerWeekly.com

IPV6 Transition – Why the rush ?
sponsored by ComputerWeekly.com
ANALYST BRIEF: This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
Posted: 01 Dec 2011 | Published: 01 Dec 2011

ComputerWeekly.com

8 contact center best practices
sponsored by Salesforce.com
EGUIDE: Read this expert e-guide to see what Donna Fluss and Michael Krigsman have to say about how companies can ensure contact centers utilize new social media, video and mobile support to their best advantage.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Salesforce.com

A more social contact center
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, you will discover ways that contact centers are using social media channels to manage customer contact volume and the 10 steps to creating a call center social media strategy.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Salesforce.com

The future of mobile CRM
sponsored by SugarCRM Inc.
EGUIDE: In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SugarCRM Inc.

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions
sponsored by Voxeo
WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Voxeo

Choosing the right contact center technology
sponsored by NACR
EGUIDE: Read this SearchCRM.com e-guide to gain a better understanding of building a multichannel contact center and eight tips for enhancing the customer service in your contact center.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

NACR

Webinar: Best Practices in Managing and Monitoring Mobile End User Experiences
sponsored by Correlsense
WEBCAST: Watch this webcast to discover best practices for managing and monitoring your mobile end-user experiences. Learn common technical issues businesses are facing in today's mobile environment and see case studies of different techniques organizations are using to monitor mobile web devices.
Posted: 20 Feb 2012 | Premiered: Feb 17, 2012

Correlsense

Understanding the Value behind Enterprise Application-Aware Firewalls
sponsored by Dell SonicWALL
EGUIDE: This expert resource examines the value of enterprise application-aware firewalls and why they are in such high-demand among users.
Posted: 17 Feb 2012 | Published: 17 Feb 2012

Dell SonicWALL

Gartner predictions around Social CRM
sponsored by Infor CRM
EGUIDE: This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Infor CRM

Tread carefully with social media-based customer loyalty programs
sponsored by Infor CRM
EGUIDE: Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.
Posted: 08 Feb 2012 | Published: 07 Feb 2012

Infor CRM

Gartner: Social, mobile and analytics to push CRM through 2015
sponsored by Infor CRM
EGUIDE: This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.
Posted: 08 Feb 2012 | Published: 07 Feb 2012

Infor CRM

The Social-Powered Enterprise
sponsored by Salesforce.com
EBOOK: This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.
Posted: 07 Feb 2012 | Published: 06 Feb 2012

Salesforce.com

The Social Sales Revolution
sponsored by Salesforce.com
EBOOK: This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
Posted: 07 Feb 2012 | Published: 06 Feb 2012

Salesforce.com

Social Media-based Customer Loyalty Programs
sponsored by Infor CRM
EGUIDE: This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
Posted: 06 Feb 2012 | Published: 06 Feb 2012

Infor CRM

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW: Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise.
Posted: 26 Jan 2012 | Published: 26 Jan 2012

Cisco Systems, Inc.

SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy
sponsored by Percussion Software, Inc.
EGUIDE: Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system.
Posted: 18 Jan 2012 | Published: 18 Jan 2012

Percussion Software, Inc.

How to retain customer loyalty in the competitive retail market
sponsored by Infor CRM
WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Infor CRM

Communication & collaboration in the Enterprise 2.0 world
sponsored by Huddle
WHITE PAPER: This informative paper describes enterprise 2.0, how you can make the leap from 1.0 to 2.0 as well as real-world examples of successfully engaging web content management.
Posted: 01 Jan 2012 | Published: 29 Dec 2011

Huddle

Navigating the path to satisfying online customer experience
sponsored by Tealeaf
EGUIDE: Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
Posted: 30 Nov 2011 | Published: 23 Nov 2011

Tealeaf

The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management
sponsored by IBM
WHITE PAPER: This white paper discusses the vision for the Jazz initiative, the technology and associated products from Rational and its partners, and the community that is participating in all of these elements. It includes experiences shared by users of Rational Jazz products as well as those of partners building complementary Jzzz-based capabilities.
Posted: 28 Nov 2011 | Published: 28 Nov 2011

IBM
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WEB 2.0 DEFINITION (continued): …  paperTim O'Reilly is generally credited with inventing the term, following a conference dealing with next-generation Web concepts and issues held by O'Reilly Media and MediaLive International in 2004. O'Reilly Media has subsequently been energetic about trying to copyright "Web 2.0" and holds an annual conference of the same name. There is, however, some dispute about whether O'Reilly is responsible for the original coinage. Joe Firmage, for instance, used Web 2.0 to describe using the World Wide Web as a platform in 2003.One of the most significant differences between Web 2.0 and the traditional … 
Web 2.0 definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary

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