Web 2.0 White Papers, Software Downloads, Definition and Webcasts

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Expert Guide to web 2.0 Threats: How to Prevent an Attack sponsored by TechTarget Security EGUIDE: A majority of today’s organizations already leverage the benefits of Web 2.0 technologies, or at least wonder how they can take advantage of it. This expert e-guide provides an overview of what Web 2.0 really is and explains how to combat the myriad of threats that accompany this convenient technology. Posted: 11 Aug 2011 \| Published: 11 Aug 2011 TOPICS: Internet Security \| Secure Content Management \| Security Management \| Security Policies \| Security Threats \| Web 2.0 \| Web Application Security

E-Guide: Building a Security Toolkit to Protect Against the Latest Web 2.0 Threats sponsored by TechTarget Security EGUIDE: This expert e-guide provides an in-depth overview of the latest Web 2.0 security threats and offers technical advice on how to defend against them. Posted: 13 Jul 2011 \| Published: 13 Jul 2011 TOPICS: Data Security \| Secure Content Management \| Security Management \| Security Threats \| Social Networking \| Web 2.0 \| Web Application Security

Technical guide on Web Security Gateways sponsored by TechTarget Security EBOOK: Malicious code and the sites hosting it are constantly changing; making it difficult for filtering technologies and signature-based antivirus programs to keep pace with the proliferation of today's' evolving threats. Posted: 28 Apr 2011 \| Published: 28 Apr 2011 TOPICS: Content Management \| Firewall Appliances \| Gateways (Hardware) \| Internet Security \| Malware \| Risk Management \| Secure Content Management \| Web 2.0 \| Web Application Security

Essential Guide to Threat Management sponsored by TechTarget Security EGUIDE: Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time. Posted: 15 Mar 2011 \| Published: 15 Mar 2011 TOPICS: Data Security \| Infrastructure Management \| Malware \| Penetration Testing \| Risk Management \| Security Threats \| Virus Protection \| Web 2.0

Simplify Management of Cisco TelePresence with Cisco Prime Collaboration Manager sponsored by Cisco Systems, Inc. PRODUCT OVERVIEW: Uncover the ins and outs of a video collaboration services solution for optimal video usage in your enterprise. Posted: 26 Jan 2012 \| Published: 26 Jan 2012 TOPICS: Collaboration \| Data Centers \| Mobile Workers \| Network Architectures \| Network Management \| Network Monitoring \| Videoconferences \| Videoconferencing Software \| Web 2.0

SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy sponsored by Percussion Software, Inc. EGUIDE: Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system. Posted: 18 Jan 2012 \| Published: 18 Jan 2012 TOPICS: Collaboration \| Content Management \| Enterprise Content Management \| Web 2.0 \| Web Content Management

Communication & collaboration in the Enterprise 2.0 world sponsored by Huddle WHITE PAPER: This informative paper describes enterprise 2.0, how you can make the leap from 1.0 to 2.0 as well as real-world examples of successfully engaging web content management. Posted: 01 Jan 2012 \| Published: 29 Dec 2011 TOPICS: Content Management \| Content Management Software \| Customer Interaction Services \| Enterprise Content Management \| Web 2.0 \| Web Content Management

Navigating the path to satisfying online customer experience sponsored by Tealeaf EGUIDE: Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. Posted: 30 Nov 2011 \| Published: 23 Nov 2011 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Social Networking \| Web 2.0

The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management sponsored by IBM WHITE PAPER: This white paper discusses the vision for the Jazz initiative, the technology and associated products from Rational and its partners, and the community that is participating in all of these elements. It includes experiences shared by users of Rational Jazz products as well as those of partners building complementary Jzzz-based capabilities. Posted: 28 Nov 2011 \| Published: 28 Nov 2011 TOPICS: Application Life-Cycle Management \| Application Life-Cycle Management Software \| Business Intelligence \| Business Process Management \| Collaboration \| Web 2.0

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative sponsored by IBM ANALYST BRIEF: In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). Posted: 17 Nov 2011 \| Published: 31 Mar 2011 TOPICS: B2B \| B2C \| Cloud Computing \| Cloud CRM \| CRM \| CRM Analytics \| CRM Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Manufacturing Software \| Web 2.0

Social Business Podcast Series sponsored by IBM PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration. Posted: 16 Nov 2011 \| Premiered: Nov 16, 2011 TOPICS: Collaboration \| Communications Systems \| Customer Service \| Mobile Device Management \| Productivity \| Social Networking \| Unified Messaging Systems \| Web 2.0

Readying your Portals for Social Business sponsored by IBM WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. Posted: 16 Nov 2011 \| Published: 16 Aug 2011 TOPICS: Collaboration \| Communications Systems \| Data Management \| Infrastructure Management \| Mobile Device Management \| Portals \| Productivity \| Social Networking \| Strategic Planning \| Unified Messaging Systems \| Web 2.0

The next big idea: integrating innovation and portfolio management sponsored by IBM WHITE PAPER: Organizations that can continually deliver innovative products and services often garner majority marketplace share, premium profit margins and an industry-leading status. This white paper focuses on controlling that innovation with a portfolio management solution that will support sourcing, prioritization, process support, and more. Posted: 14 Nov 2011 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Product Development \| Product Design \| Product Development \| Product Management \| Project Management \| Project Management Software \| Project Portfolio Management \| Web 2.0

Implementing Web Chat: How to Launch, Staff, and Monitor sponsored by Citrix Online- GoToAssist WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations. Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: CRM \| CRM Software \| Customer Support Software \| Messaging Software \| Web 2.0

AIIM Industry Watch, Social Business Systems: success factors for Enterprise 2.0 applications sponsored by IBM WHITE PAPER: In this report, look at the business drivers and adoption levels for social business, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Collaboration \| CRM \| Enterprise Content Management \| Enterprise Content Management Software \| Social Computing \| Web 2.0 \| Web Content Management

A realist's guide to building bottom line revenue and customer loyalty with social CRM sponsored by SugarCRM EBOOK: Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. Posted: 19 Oct 2011 \| Published: 17 Oct 2011 TOPICS: CRM \| Customer Interaction Services \| Customer Service \| Social Networking \| Web 2.0 \| Web Content Management

Align policy, processes and people for efficient tax and finance operations sponsored by IBM WHITE PAPER: Learn how to leverage advanced case management to apply analytics to detect fraud and support investigations. Posted: 10 Oct 2011 \| Published: 10 Oct 2011 TOPICS: Compliance (Systems Operations) \| Content Analytics \| Data Analytics \| Enterprise Content Management \| Web 2.0

Designing for hyperscale computing sponsored by Dell, Inc. and Intel® WHITE PAPER: Created for hyperscale environments such as private and public clouds, Web 2.0 and online gaming infrastructures, and high-performance computing, Dell PowerEdge C-Series servers provide outstanding performance in adense, streamlined, eco-efficient design. Learn how PowerEdge C-Series offers a streamlined approach for hyperscale environments. Posted: 06 Sep 2011 \| Published: 31 Aug 2011 TOPICS: Cloud Computing \| Green Data Center \| High Performance Computing \| Private Cloud \| Public Cloud \| Server Hardware \| Server Virtualization \| Web 2.0

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now. Posted: 22 Aug 2011 \| Published: 23 Aug 2011 TOPICS: Data Management \| Data Warehouses \| Database Performance Management \| Database Performance Management Software \| Social Networking \| Web 2.0

Confidently maximize virtual investments with Integrated Service Management sponsored by IBM WHITE PAPER: IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more. Posted: 15 Aug 2011 \| Published: 15 Aug 2011 TOPICS: Application Performance Management \| Capacity Planning \| Cloud Computing \| Financial Management \| Service Level Management \| Storage Management \| Virtualization Security \| Web 2.0

Taking Mobile CRM Beyond the Sales Force sponsored by SAP America, Inc. EBOOK: The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality. Posted: 11 Jul 2011 \| Published: 11 Jul 2011 TOPICS: Application Integration \| Business Intelligence \| Knowledge Management \| Mobile CRM \| Mobile Device Management \| Sales Force Automation \| SAP (Product) \| Web 2.0

E-Guide: Next Steps and Trends in Enterprise Content Management sponsored by DellEMC and Intel® EBOOK: Enterprise content management is a long-established market, but ECM technology is changing, evolving and taking on increased importance to organizations. This eBook provides an overview of ECM, a recap of recent developments in the market and an in-depth look at emerging management trends. Posted: 27 May 2011 \| Published: 27 May 2011 TOPICS: Business Intelligence \| Business Process Management \| Compliance (Systems Operations) \| Content Management \| Data Analytics \| Enterprise Content Management \| Web 2.0

Top 5 Reasons to move Lotus Notes apps to the cloud with Force.com sponsored by Salesforce.com WHITE PAPER: Many Lotus Notes customers realize it's not a matter of “if” but “when” their applications will be migrated to a modern Web infrastructure. This paper has five key reasons that more and more customers are choosing to move their Notes apps to the cloud with Force.com, including ease of use and integration. Posted: 29 Apr 2011 \| Published: 29 Apr 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Collaborative Product Development \| Domino \| Lotus Notes \| Lotus Sametime \| Web 2.0

Agile Development with IBM Rational Synergy and IBM Rational Team Concert sponsored by IBM WEBCAST: See how to take advantage of these RTC and Jazz features with Synergy and Change source control and change management. Posted: 04 Apr 2011 \| Premiered: Apr 4, 2011 TOPICS: Agile Manufacturing \| Change Management \| Collaboration \| Dashboards \| Source Code Control \| Web 2.0

Leveraging the Power of Social Media sponsored by Oracle Corporation WHITE PAPER: Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." Posted: 21 Mar 2011 \| Published: 03 Aug 2009 TOPICS: Collaborative Applications Software \| CRM \| CRM Best Practices \| ROI \| Social Networking \| Web 2.0

Web 2.0 Reports