This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you.
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
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