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Optimized Metro Aggregation Network for Triple Play Services
sponsored by ECI Telecom
WHITE PAPER: Learn how the convergence of voice, video and data ("Triple Play") together with relaxed regulatory control have forced service providers to shift towards a combined offering of voice, video, and data service improving their position in the market
Posted: 22 Jul 2008 | Published: 01 Jul 2008

ECI Telecom

Navigating Your IP Telephony Islands
sponsored by Orange Business Services
WHITE PAPER: Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns.
Posted: 06 Aug 2009 | Published: 22 Jul 2009

Orange Business Services

CW Benelux August 2017
sponsored by ComputerWeekly.com
EZINE: The Netherlands is building itself a bit of a reputation when it comes to applying the latest technologies to some of the challenges facing people and businesses today.
Posted: 02 Aug 2017 | Published: 10 Aug 2017

ComputerWeekly.com

7 Habits of Highly Effective MSPs
sponsored by Datto, Inc.
EBOOK: IT Channel businesses are on the rise, and you can foster even more growth by clicking inside this e-book and learning the 7 habits of highly effective MSPs.
Posted: 02 Jun 2017 | Published: 02 Jun 2017

Datto, Inc.

5th edition of the latest trends and insights for CIOs, CTOs and CDOs.
sponsored by ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 29 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

Increase Service Visibility
sponsored by ServiceNow
EBOOK: This ebook can help you discover if you have limited service visibility, see what a service visibility framework looks like, and adopt best practices to move from a piecemeal, manual approach to comprehensive, automated service reporting.
Posted: 07 Aug 2017 | Published: 31 Aug 2016

ServiceNow

Hidden Cost Savings of Desktop-as-a-Service
sponsored by Nerdio
WHITE PAPER: Make sure that your clients are aware of the hidden cost savings of Desktop-as-a-Service (DaaS). Download this whitepaper to discover some of the ways a good DaaS solution can be beneficial to a company's bottom line, in terms of updates, security, compliance and much more.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Nerdio

The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

Failing to Plan Is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 24 May 2017 | Published: 24 May 2017

OnBase by Hyland
 
 
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