Voice-enhanced Electronic Commerce

WHITE PAPER: Buildings account for 49 percent of the total US energy consumption. This white paper demonstrates how IT leaders can better manage their energy and environmental programs while centrally managing the lifecycle of their facilities.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.

Posted: 01 Mar 2013 | Published: 01 Mar 2013

VIDEO: This brief video demonstrates how Austrian Airlines leveraged business communication server technology automatically convert information between airline-specific formats and other standard formats such as email, enabling easy communication without specialized equipment.

Posted: 21 Feb 2013 | Premiered: 21 Feb 2013

WEBCAST: This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.

Posted: 20 May 2013 | Premiered: May 20, 2013

WHITE PAPER: This resource highlights the results of an electronic survey that gathered responses from 179 senior executives on how they plan to deal with the changes in lease accounting proposed by FASB and IASB. Additionally, hear from FedEx's Chief Accounting Officer, as he discusses the implications of this change.

Posted: 27 Mar 2013 | Published: 27 Mar 2013

WHITE PAPER: Data virtualization is not only a massive asset to data analytics, but it can also benefit business processes and data management. Turn to this informative white paper to look at high ROI use cases of data virtualization in operational business processing and data management across all business sectors.

Posted: 17 Apr 2013 | Published: 31 Oct 2011

WHITE PAPER: A common misconception held today is that security can only serve to protect the organization from internal and external threats. Discover why web security can help support IT staff, business units, human resources departments, and more.

Posted: 18 Feb 2013 | Published: 31 Dec 2012

CASE STUDY: This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%.

Posted: 24 May 2013 | Published: 24 May 2013

WHITE PAPER: This white paper demonstrates how forward-thinking government organisations are utilising capture-enabled business process management (BPM) solutions to streamline operations that eliminate paper-based processes, effectively reducing costs, strengthening security and providing faster, better public service.

Posted: 25 Feb 2013 | Published: 22 Feb 2013

CASE STUDY: This case study explains how the leading consumer packaged goods company Procter & Gamble (P&G) was able to improve service levels, advance speed to market, reduce operating costs, and more by enlisting the right partner to take on its transactional accounts payable (TAP) processes.

Posted: 27 Mar 2013 | Published: 30 Sep 2010