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Optimized Metro Aggregation Network for Triple Play Services
sponsored by ECI Telecom
WHITE PAPER: Learn how the convergence of voice, video and data ("Triple Play") together with relaxed regulatory control have forced service providers to shift towards a combined offering of voice, video, and data service improving their position in the market
Posted: 22 Jul 2008 | Published: 01 Jul 2008

ECI Telecom

Navigating Your IP Telephony Islands
sponsored by Orange Business Services
WHITE PAPER: Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns.
Posted: 06 Aug 2009 | Published: 22 Jul 2009

Orange Business Services

SMBs: All-In-One Contact Centers For Today's Customer Experience Initiatives
sponsored by Genesys
WHITE PAPER: This resource explains how a prepackaged modern contact center solution can enable small and mid-sized businesses to deliver enterprise-class customer service at a reasonable TCO. Read on to learn the 4 success factors that your business needs to keep in mind as you search for a scalable, cost-effective contact center.
Posted: 09 Sep 2015 | Published: 31 Dec 2014


IT Transformation Case Study: Leveraging Cloud Suites for Enterprise
sponsored by VMware
WEBCAST: This webcast serves as a case study for Columbia Sportswear, and examines how they were able to scale their IT infrastructure to meet the needs of their retail company using a hybrid cloud model with mature, stable cloud architecture.
Posted: 25 Aug 2015 | Premiered: Nov 6, 2013


Top 10 Ways to Improve Help Desk for MSPs
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the top 10 ways MSPs can use Help Desk to grow their business. Read on to learn more.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

CIO Exclusive E-Guide: Considering IT Managed Services for Integrating New Technologies
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn why rapidly evolving technologies are driving explosive growth in IT managed services. Key into the main drivers behind the managed services boom and find out the role of SaaS in managed IT.
Posted: 12 Nov 2015 | Published: 12 Nov 2015


When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

Unlocking the Full Range of Cloud Benefits with Oracle
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In the following white paper, learn how businesses are making the most out of their cloud deployments, including a common cloud computing system they all rely on for a complete, effective, and valuable utilization of cloud. Access now and learn how to unlock the benefits you may be missing out on.
Posted: 28 Oct 2015 | Published: 28 Oct 2015

Oracle Corporation UK Ltd

Employ Fast Triage to Mitigate Complex UC Problems and Improve Call Quality
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this brief resource, you will discover how to unify your UC technologies under one management platform to ease IP and call quality troubleshooting. Read on now to streamline your UC service delivery and improve IT collaboration.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014

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