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VoDSL Services Reports
Optimized Metro Aggregation Network for Triple Play Services
sponsored by ECI Telecom
WHITE PAPER: Learn how the convergence of voice, video and data ("Triple Play") together with relaxed regulatory control have forced service providers to shift towards a combined offering of voice, video, and data service improving their position in the market
Posted: 22 Jul 2008 | Published: 01 Jul 2008

ECI Telecom

Navigating Your IP Telephony Islands
sponsored by Orange Business Services
WHITE PAPER: Charting a course through IP telephony islands and non-IP telephony solutions to an enterprise-wide IP telephony implementation is a challenge, even for mid-sized companies. This paper examines the benefits and demands posed by an enterprise-wide solution and suggests ways to combine your IPT deployments to maximize your returns.
Posted: 06 Aug 2009 | Published: 22 Jul 2009

Orange Business Services

Overcome the Complexity of Managing Cloud Apps in the Enterprise
sponsored by BlackBerry
WHITE PAPER: This white paper demonstrates how you can solve IT management challenges with an Enterprise Identity platform, simplifying the management of cloud-based apps with a single point of control. Learn how to enable single sign-on for remote users.
Posted: 13 Oct 2015 | Published: 13 Oct 2015


An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


SMBs: All-In-One Contact Centers For Today's Customer Experience Initiatives
sponsored by Genesys
WHITE PAPER: This resource explains how a prepackaged modern contact center solution can enable small and mid-sized businesses to deliver enterprise-class customer service at a reasonable TCO. Read on to learn the 4 success factors that your business needs to keep in mind as you search for a scalable, cost-effective contact center.
Posted: 09 Sep 2015 | Published: 31 Dec 2014


GCI: On the Fast Track to Success With SolarWonds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one MSP was able become more efficient through automation. Read on to learn how this company as able to spend less time trouble shooting and achieve consistent growth.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Solarwinds N-able

Top Ten Criteria for Selecting a Managed Services Provider
sponsored by IBM
WHITE PAPER: This white paper breaks down the top 10 criteria you should look for when selecting a managed services provider.
Posted: 02 Sep 2015 | Published: 31 Mar 2015


Softbox Sets the Stage for Growth and IT Automation With SolarWinds N-Able’s N-Central®
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one managed service provider (MSP) and IT solutions company was able to easily connect its global branches through automation, and traisition much of its business to managed services. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014


Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014

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