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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

West Interactive

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Modern-Day SDN Gets an Interoperability Facelift
sponsored by Citrix
WHITE PAPER: Existing architectures have proven inadequate for rapid deployment of applications. As interoperability grows among vendors, Software Defined Networking (SDN) is moving beyond the purely theoretical. This white paper advises you on implementing more efficient and effective approaches to application server load balancing.
Posted: 31 Jul 2015 | Published: 31 Jan 2015

Citrix

Is a secure workspace approach right for you?
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: View this white paper to find out whether taking a secure workspace approach is the right way to go.
Posted: 01 Jun 2015 | Published: 01 Jul 2014

Dell, Inc. and IntelĀ®

Case Study: Humana Makes Software Development Customer-Centric
sponsored by Pivotal
VIDEO: In this exclusive video, you'll discover how your organization can design and build a unique, personalized customer experience. Watch now to learn from Humana's success.
Posted: 22 Jul 2015 | Premiered: 07 Jul 2015

Pivotal

Top 10 API Security Considerations
sponsored by Axway
WHITE PAPER: This white paper explores the top 10 considerations for security architects looking to tackle one of today's biggest security challenges: APIs.
Posted: 16 Jul 2015 | Published: 16 Mar 2015

Axway

DevOps on IBM z Systems E-guide
sponsored by IBM
EGUIDE: This e-guide explains why adopting DevOps can result in more efficient and effective applications with continuous process improvement. Read now to ensure that any changes and enhancements to software are based on real customer feedback.
Posted: 29 May 2015 | Published: 29 May 2015

IBM
 
 
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