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The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service
sponsored by Genesys
WHITE PAPER: This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
Posted: 03 Jun 2008 | Published: 01 Apr 2008

Genesys

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
PRESENTATION TRANSCRIPT: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

West Interactive

Incorporating IBM Speech Solutions into a Service Oriented Architecture
sponsored by IBM Software Group
WHITE PAPER: This white paper explains the benefits of On Demand Business, standards-based development and SOA as a part of product offerings and how SOA has shifted from concept to a viable approach to managing disparate IT resources.
Posted: 16 Nov 2006 | Published: 01 Jun 2006

IBM Software Group

Better Software Management and More Secure Computers
sponsored by Dell, Inc. and IntelĀ®
CASE STUDY: This whitepaper details the systems management solution that Princeton University selected to solve their three major IT problems.
Posted: 18 Jun 2014 | Published: 05 Dec 2013

Dell, Inc. and IntelĀ®

A Modern Approach To The Data Deluge
sponsored by Red Hat
WHITE PAPER: Find out how businesses are utilizing software-defined storage to manage the increasing levels of technology complexity.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Red Hat

Avoiding Unpleasant ERP Surprises
sponsored by IFS
WHITE PAPER: Prepare your organization for a successful ERP implementation and find out about the consequences of ERP gone wrong.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IFS

Maxta Storage Platform - Enterprise Storage Re-defined
sponsored by Maxta
WHITE PAPER: This white paper explains how organizations can handle the challenges of data storage for virtual data centers by leveraging a ground breaking, highly resilient, distributed Software-Defined VM Storage Platform that enables organizations to fully realize the vision of the virtual data center.
Posted: 24 Jul 2014 | Published: 31 Dec 2013

Maxta

5 Software-Defined Data Center Tips to Consider Before Investing
sponsored by Hewlett-Packard Company
EGUIDE: The software-defined data (SND) center combines programmable networks, servers and storage. This expert E-Guide uncovers SDDC tips to show you what to look for beyond basic flexibility.
Posted: 19 Aug 2014 | Published: 19 Aug 2014

Hewlett-Packard Company
 
 
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