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ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Outsourcing Infrastructure: An Insightful TCO Analysis of On-Premise vs. Outsourced Workloads
sponsored by Rackspace
WEBCAST: This exclusive whitepaper will help you make an informed decision on whether or not you should outsource your IT services.
Posted: 18 Jun 2014 | Premiered: Jun 18, 2014

Rackspace

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace
WHITE PAPER: This whitepaper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace

Gaining Business Agility in the Cloud Through Smarter Sourcing
sponsored by Sungard
WHITE PAPER: This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

3G/4G Failover: Protect Against Internet Service Interruption
sponsored by CradlePoint
WHITE PAPER: Access this paper to learn how incorporating a 3G/4G failover solution protects against potential losses associated with internet service interruption by automatically switching to a mobile broadband connection in the event of an outage in a primary line.
Posted: 09 Sep 2014 | Published: 31 Dec 2012

CradlePoint

Consulting and training company optimizes operations and expands geographical reach
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper explains how they were able to grow market share by creating a technology-infused environment designed to scale easily with the unique needs of customers.
Posted: 06 Sep 2014 | Published: 01 Mar 2014

Dell, Inc. and Intel®

Egenera Cloud Suite: Transitioning to the Cloud
sponsored by Egenera
WHITE PAPER: Read this white paper to find out about a cloud computing solution that makes it simple to design, request, provision and manage IT as a service. It enables organizations to quickly implement private cloud services, and for service providers to launch robust and highly available cloud services to generate new sources of revenue.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

Egenera

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.
 
 
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