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VDSL Services Reports
MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

Buyer's Guide: Next-Generation Service Management
sponsored by
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

How to Overcome Top ITSM Challenges
sponsored by IBM
WHITE PAPER: In this white paper, learn the top challenges of IT Service Management (ITSM) and discover how management automation can overcome them.
Posted: 10 Sep 2015 | Published: 30 Apr 2014


Why Partnering with the Right People is a Necessity for Channel Programs
sponsored by Schneider Electric
WEBCAST: In the following webcast, learn about the importance of partnering with an effective IT services provider and uncover where you can turn for help in deciding which partner is right for your business. Access now and ensure that your business runs smoothly, even in the wake of new IT pressures like the third platform.
Posted: 30 Sep 2015 | Premiered: Sep 22, 2015

Schneider Electric

Edge for IT Leaders Strategic Enabler of Business Services
sponsored by Unisys
WHITE PAPER: In the following white paper, find out how CIOs and IT decision maker can boost their visibility and control into services by leveraging service management technology. Inside, learn about a service management system that can help drive both visibility and control all while providing real time insights into data and operations.
Posted: 19 Oct 2015 | Published: 19 Oct 2015


5 steps to aligning IT to the needs of your organization
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015


Research Report: What Is the Future of ITSM?
sponsored by Hewlett-Packard Enterprise
RESEARCH CONTENT: This research report delves into survey results of IT leaders on the technology, organization, and process of IT Service Management (ITSM) in the enterprise today. Discover top trends and key findings.
Posted: 21 Oct 2015 | Published: 21 Oct 2015

Hewlett-Packard Enterprise

Keep Yourself Secure from Growing Cyber-Threats
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This infographic looks at cybersecurity statistics to suggest ways you can stay safe from attacks, including increasing proactivity in your security strategy and partnering with security services.
Posted: 21 May 2015 | Published: 21 May 2015

Hewlett-Packard Enterprise

New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER: Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015


National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise
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