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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
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Australian icon achieves 63% reduction in network maintenance costs
sponsored by Dimension Data
CASE STUDY: The following case study profiles a global minor contractor who wanted to make improvements to their overall network—including application performance and the end user experience.
Posted: 26 Feb 2015 | Published: 26 Feb 2015

Dimension Data

A Winning API Strategy: Developing Secure Mobile Apps with a UX that Delights Customers
sponsored by CA Technologies.
WHITE PAPER: This white paper discusses the best API strategy for this new mobile age, and how that strategy will be critical to your ability to attract and retain customers going forward.
Posted: 20 Feb 2015 | Published: 31 Dec 2014

CA Technologies.

Transform Your Digital Business With an API in Place
sponsored by CA Technologies.
WHITE PAPER: This white paper takes a look at the new digital organization, the implications of the "open enterprise," and how the app presents both opportunities and risks.
Posted: 19 Feb 2015 | Published: 31 Dec 2014

CA Technologies.

Four reasons to go beyond traditional desktop virtualization with user-centric approach
sponsored by Citrix
WHITE PAPER: This white paper highlights a user-centric approach to desktop computing that improves the way people work and the way IT supports them. Download now to explore four reasons to go beyond the limitations of other virtualization solutions with a user-centric approach.
Posted: 31 Oct 2014 | Published: 29 Aug 2014


Office 365 Security: Everything You Need to Know
sponsored by SecureAuth
WEBCAST: This webcast reveals how to secure Office 365 efficiently and maintain authentication strategies.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014


Office 365: Strong Authentication and SSO in the Cloud
sponsored by SecureAuth
WHITE PAPER: In this white paper, discover the history behind Office 365 and where it currently stands today. Read on to find out why Microsoft is dealing with security risks and an authentication solution they used to protect the identity of mobile users.
Posted: 24 Oct 2014 | Published: 24 Oct 2014


Mobilizing Security Intelligence: LogRhythm's UX for Web and Tablet
sponsored by LogRhythm, Inc.
VIDEO: In this video, Seth Goldhammer, Director of Product Management, tours and showcases LogRhythm's new User Experience (UX) for Web and Tablet.
Posted: 31 Jul 2014 | Premiered: 21 Feb 2014

LogRhythm, Inc.

Improve the success of HR systems implementation
sponsored by
ESSENTIAL GUIDE: Mark Martin, former HR executive at Direct Line Group and T-Mobile, lists the key questions you need to ask suppliers when selecting a HR Technology system.
Posted: 30 May 2014 | Published: 30 May 2014

Analytics exploration – today and tomorrow
sponsored by
ANALYST REPORT: Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future.
Posted: 30 May 2014 | Published: 30 May 2014

The 4 Secrets of a Successful API
sponsored by MuleSoft
WHITE PAPER: This informative white paper reveals 4 secrets of building a successful application programming interface (API), including design for great user experience, optimize for use case, and more.
Posted: 28 Apr 2014 | Published: 28 Apr 2014


Computer Weekly networking case studies
sponsored by
CASE STUDY: Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

User Experience 101
sponsored by Workday
WHITE PAPER: This whitepaper emphasizes how, by relying on newer data models, businesses can take advantage of advanced interface and interaction capabilities. Discover how current technologies have raised the importance of the user interface to meet both consumer and enterprise demands.
Posted: 24 Mar 2014 | Published: 24 Mar 2014


Mobile Applications: How to Stay Ahead of the Game
sponsored by Hewlett Packard Enterprise
VIDEO: This video reveals the importance of mobile application testing and monitoring, and how IT professionals can perform tests remotely through real life mobile devices.
Posted: 27 Jan 2015 | Premiered: 27 Jan 2015

Hewlett Packard Enterprise

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Essential UXP Guide: MarketScope Helps Buyers Identify Top Priorities
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014


Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014


Assure the Reliability of Complex, Mission-Critical Applications and Deliver a Flawless End-User Experience
sponsored by CA Technologies.
WHITE PAPER: In this white paper, discover an application performance management (APM) technology that can help you better understand the end-user experience and the performance of application service delivery.
Posted: 11 Jun 2014 | Published: 31 May 2013

CA Technologies.

Avoiding Roadblocks to Monitoring End-User Responses
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details the importance of user response time monitoring.
Posted: 06 Jun 2014 | Published: 06 Jun 2013

CA Technologies.

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014


Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014


Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM
sponsored by Dell Software
WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
Posted: 01 May 2014 | Published: 20 Jun 2013

Dell Software

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014


End User Services - Experience true collaboration & business agility
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014


Internet-Scale Identity Systems:An Overview and Comparison
sponsored by Ping Identity Corporation
WHITE PAPER: This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available.
Posted: 27 Mar 2014 | Published: 04 Mar 2014

Ping Identity Corporation
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