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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceReports
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Single Source of Truth
sponsored by SOASTA, Inc
WHITE PAPER: With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.
Posted: 07 Jan 2014 | Published: 07 Jan 2014

SOASTA, Inc

How to Avoid Epic Web Failure...Lessons Learned from Healthcare.gov
sponsored by SOASTA, Inc
WEBCAST: Top-notch web and mobile performance are critical for modern applications. You can't afford website failures during peak usage times, and without quality user experience, you could lose revenue and customers. So how can you ensure your web and mobile apps don't fail you when you need them most?
Posted: 07 Jan 2014 | Premiered: Nov 20, 2013

SOASTA, Inc

8 Ways to Get Users to Like the Idea of VDI
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Discover 8 ways you can make users comfortable with the idea of virtual desktops.
Posted: 09 Dec 2013 | Published: 03 Oct 2013

Dell, Inc. and Intel®

Optimize Network and Application Performance
sponsored by IBM
WHITE PAPER: This brief resource introduces a strategy that can help your organization optimize network and application performance while also increasing productivity and reducing costs.
Posted: 22 Oct 2013 | Published: 31 Jan 2012

IBM

Top 3 Reasons for IT to Adopt Desktop Virtualization
sponsored by VMware
WHITE PAPER: This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

VMware

You Can't Overlook End User Response Monitoring
sponsored by CA Nimsoft
WHITE PAPER: What is it that organizations are missing when trying to pinpoint network issues? Find out more in this resourceful white paper that unveils the importance of end user response monitoring.
Posted: 30 Sep 2013 | Published: 30 Sep 2012

CA Nimsoft

Overcoming Common SAAS Challenges
sponsored by CA Technologies.
EGUIDE: Software as a Service (SaaS) is rapidly changing the IT landscape, yet brings many issues that must be addressed. This expert FAQ guide discusses how to tackle many daunting SaaS challenges for IT management and provides insight into optimal SaaS monitoring.
Posted: 23 Aug 2013 | Published: 23 Aug 2013

CA Technologies.

Application Performance Management for Dummies
sponsored by Riverbed Technology, Inc.
EBOOK: Application performance management helps deliver the application performance users and the business demand. Effectively monitoring and troubleshooting application performance issues requires a comprehensive solution.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

Riverbed Technology, Inc.

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

Compuware Helps Best Buy Optimize Its Internet Channel
sponsored by Compuware
WHITE PAPER: Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
Posted: 22 Oct 2013 | Published: 16 Apr 2013

Compuware

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

How IMS Health Saved 8 Months of Development Time For a New Sales Force Effectiveness Platform
sponsored by Telerik
CASE STUDY: IMS Health, an information provider to pharmaceutical companies and healthcare organizations, was struggling with an under-performing sales force effectiveness (SFE) system. View this case study to find out how IMS leveraged the latest tools including a UI technology to develop and release the platform in only 5 months.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

Telerik

Improve Mobile App Testing with Service Virtualization
sponsored by Parasoft Corporation
WHITE PAPER: To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Parasoft Corporation

Usability: Just One More Thing You Don't Have Time For?
sponsored by OutSystems
VIDEO: In this brief video, hear from Steve Krug, author of Don't Make Me Think, as he discusses the importance of user experience and usability testing. Learn how you can improve the apps and sites you design and build, without breaking the bank or increasing your time spent on development.
Posted: 09 Sep 2013 | Premiered: 09 Sep 2013

OutSystems

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

Vision Document Template
sponsored by OutSystems
WHITE PAPER: This helpful resource offers a vision guide for delivering any application with top-notch user experience throughout the lifecycle. Inside, you'll get a step-by-step outline (with tips) of what you need to consider during application development, from defining usage scenarios to prioritizing tasks to outlining navigation.
Posted: 05 Sep 2013 | Published: 05 Sep 2013

OutSystems

11 Usability Rules for IT Developers
sponsored by OutSystems
WHITE PAPER: In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

OutSystems

Application Performance for Business Efficiency
sponsored by IPANEMA TECHNOLOGIES
VIDEO: This quick video reveals how you can regain control of your network and the applications using it with an innovative application performance management solution.
Posted: 29 Aug 2013 | Premiered: 29 Aug 2013

IPANEMA TECHNOLOGIES

Citrix Xendesktop : Desktop Virtualization for all – Technical overview
sponsored by Citrix
WHITE PAPER: In this whitepaper, you’ll find a discussion of the various options that FlexCast provides to help meet the computing requirements of various user types.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

Citrix

Ensuring Quality of Experience: Monitor networks or applications?
sponsored by CA Technologies.
EGUIDE: Experts often debate whether enterprises should focus on network monitoring or on application performance monitoring to measure quality. In this expert e-guide from SearchEnterpriseWAN.com, Gina Narcisi will take you through the steps; helping your organization to decide what they are actually looking to achieve before making the final choice.
Posted: 21 Aug 2013 | Published: 21 Aug 2013

CA Technologies.

Solve the Application Visibility Challenge with NetScaler Insight Center
sponsored by Citrix
WHITE PAPER: Are you ready to solve the application visibility challenge? This resource outlines how a next-gen visibility solution provides the end-to-end visibility you need to win the battle.
Posted: 13 Aug 2013 | Published: 29 Mar 2013

Citrix

PassMark Report: Enterprise Endpoint Security Performance Benchmarks
sponsored by Symantec Corporation
ANALYST REPORT: This PassMark Software report details how six endpoint security solutions fared in a Windows 7 environment. Uncover how each product fared when tested upon sixteen benchmark metrics to get help finding the ideal solution for your enterprise.
Posted: 29 Jul 2013 | Published: 30 Nov 2012

Symantec Corporation

How to Improve Migrations with User and Desktop Virtualization
sponsored by AppSense
VIDEO: Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.
Posted: 27 Jul 2013 | Premiered: 27 Jul 2013

AppSense

McHenry County College: AppSense helps McHenry County College scale IT smoothly to meet increased growth
sponsored by AppSense
CASE STUDY: In this solution case-study, you’ll learn more about McHenry County College, an Illinois-based community college that serves a large number of traditional and adult students, and the steps they took after experiencing problems with their Active Directory roaming profile environment following a rapid growth in student enrollment.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

AppSense

Case Study: Fransicican Missionaries of Our Lady Health System
sponsored by AppSense
WHITE PAPER: Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage.
Posted: 19 Jul 2013 | Published: 18 Jul 2013

AppSense
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