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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceReports
201 - 222 of 222 Matches Previous Page  |  Next Page
Tera1100 PC-over-IP Portal Processor Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: The TERA1100 Portal Processor is designed to be integrated into a Desktop Portal, a small device at the end-user's desk.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

Tera1200 PC-over-IP Host Processor Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: This product brief provides IT administrators with key information to better manage their commercial PC environments.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

EK1000 Slap Shot Evaluation Kit Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: This brief provides IT administrators with key information on how to manage their PC environments with and maximize end-user productivity.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

White Paper: Demonstrating the Value of Business Intelligence
sponsored by Business Objects
WHITE PAPER: This whitepaper lays out best practices for building a business case for a business intelligence initiative.
Posted: 06 Mar 2008 | Published: 01 Mar 2008

Business Objects

Leveraging Existing Application Monitoring Tools to Enhance the End-User Experience
sponsored by Keynote Systems
WHITE PAPER: This white paper explores an end-to-end performance management platform that provides targeted diagnosis of Web application problems.
Posted: 08 Feb 2008 | Published: 08 Feb 2008

Keynote Systems

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention
sponsored by Allegiance
WHITE PAPER: Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

Enhancing and Maintaining IT ROI: The Case for Ongoing Support
sponsored by SAP UK & Ireland
WHITE PAPER: Learn best practices for achieving a measurable ROI from your IT investments while sustaining business process improvements, increasing senior-management buy in and improving end-user satisfaction.
Posted: 15 Nov 2007 | Published: 01 May 2006

SAP UK & Ireland

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
sponsored by SAP UK & Ireland
PRODUCT LITERATURE: Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
Posted: 15 Nov 2007 | Published: 01 Jul 2007

SAP UK & Ireland

Taking On-Demand CRM Integration to the Next Level
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: 08 Nov 2007 | Published: 01 Sep 2007

Oracle Corporation

Maximizing SAP NetWeaver Portal Performance
sponsored by Intel Corporation
WHITE PAPER: Learn the performance challenges that IT departments face with feature-rich, high-volume corporate intranet portals and discover simple ways to improve response time by as much as 30% for a better overall user experience.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Intel Corporation

Empowerment as a Growth Strategy
sponsored by Oracle Corporation
WHITE PAPER: Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
Posted: 26 Sep 2007 | Published: 01 Sep 2007

Oracle Corporation

End-User Monitoring: Gaining Visibility into Hidden Business Risks
sponsored by CA Technologies.
WHITE PAPER: This white paper explores how to implement effective end-user transaction monitoring and management to attain greater visibility into the user experience.
Posted: 18 Sep 2007 | Published: 01 Aug 2007

CA Technologies.

CA Wily Customer Experience Manager
sponsored by CA Technologies.
PRODUCT LITERATURE: This white paper highlights a method for attaining real-time visibility into the end-user experience on web-based applications.
Posted: 18 Sep 2007 | Published: 01 Aug 2007

CA Technologies.

Customer Data Quality Platform: Getting to Know Your Customers Better
sponsored by Pitney Bowes Group 1 Software
PRODUCT LITERATURE: Effectively manage customer data quality processes, while consistently enhancing the customer experience on all fronts with a single, enterprise-wide customer data quality solution. Download now to find out how.
Posted: 18 Sep 2007 | Published: 01 Jan 2006

Pitney Bowes Group 1 Software

The Third Stakeholder: The End-User's Impact on CRM ROI
sponsored by Knoa Software
WHITE PAPER: CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
Posted: 07 Sep 2007 | Published: 07 Sep 2007

Knoa Software

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006

IBM Line of Business

Optimize Composite Application Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Read this white paper to learn a composite application management approach offering problem isolation, end to end transaction management, and root-cause analysis to ensure that business critical applications deliver performance, scalabi...
Posted: 16 Mar 2007 | Published: 01 Jan 2006

Hewlett-Packard Company

Delivering Next Generation User Interfaces for Business Intelligence Using AJAX
sponsored by Information Builders
WHITE PAPER: This paper explains why Information Builders chose to use a component-based AJAX architecture for its new report and graph authoring solution - WebFOCUS Power Painter.
Posted: 30 Nov 2006 | Published: 01 Nov 2006

Information Builders

Mercury Real User Monitor: Proactively Managing the User's Quality of Experience and Accelerating Time-to-Resolution
sponsored by Mercury
WHITE PAPER: Competitive pressures are forcing companies to align their structures to ensure focus on corporate goals. Learn how IT organizations can improve user experience by managing performance and identifying negative trends before users are impacted.
Posted: 20 Nov 2006 | Published: 01 Nov 2006

Mercury

Sales Enablement: User Acceptance Means More Sales
sponsored by Sage SalesLogix
WHITE PAPER: Sales enablement is a central component of a successful customer relationship management (CRM) strategy. This white paper defines sales enablement and distinguishes its benefits from traditional sales force automation.
Posted: 27 Oct 2006 | Published: 01 Oct 2006

Sage SalesLogix

On-demand Customer Service and Support
sponsored by Salesforce.com
DATA SHEET: Developed by salesforce.com, the leader in on-demand customer relationship management (CRM), Salesforce Service & Support helps companies achieve superior service levels that translate into competitive differentiation and reduced costs.
Posted: 04 Oct 2006 | Published: 01 Oct 2006

Salesforce.com
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