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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceReports
151 - 175 of 253 Matches Previous Page  | Next Page
Virtual desktops: preparing the enterprise for growth
sponsored by Citrix
WHITE PAPER: The ability to grow and quickly adapt to a changing marketplace is critical to any business and IT plays a critical role in providing an agile infrastructure that can quickly respond to meet business demands that enable growth.  This paper describes how desktop virtualization can support corporate growth initiatives.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

Citrix

Streaming Multimedia More Smoothly
sponsored by QUALCOMM Incorporated
WHITE PAPER: In this white paper, readers will discover how they can take advantage of Web Technologies optimizations to provide a user experience befitting the truly mobile Web.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

QUALCOMM Incorporated

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Video Collaboration: Lights, Camera, User Adoption
sponsored by Avaya
WHITE PAPER: Video deployment has been sluggish but barriers are slowly starting to dissolve as price points drop. In this paper, learn what actions should be at the top of your list as you consider video collaboration and uncover leading practices that can help increase user adoption.
Posted: 10 Jun 2011 | Published: 10 Jun 2011

Avaya

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

The Emergence of Service Assurance in Enterprise IT
sponsored by CA Technologies.
ANALYST REPORT: Forrester Consulting evaluated issues surrounding the assurance of critical business services and applications. In surveying more than 150 IT professionals, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

User Virtualization and Windows 7: Migration, personalization, satisfaction
sponsored by AppSense
PRODUCT OVERVIEW: Windows 7 will soon be the preferred organisational operating system, and the migration could cause difficulty. Read now to discover how user virtualisation will automate the process of migrating and managing thousands of user profiles and endpoint devices.
Posted: 08 Jun 2011 | Published: 08 Jun 2011

AppSense

AppSense The Low down: What does user virtualization boil down to?
sponsored by AppSense
PRODUCT OVERVIEW: Traditional roaming profiles can no longer provide one, consistent and stable platform for your users. Access this exclusive resource to uncover the 10 reasons for adopting user virtualisation.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

AppSense

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

The Five Essential Elements of Application Performance Monitoring
sponsored by Dell Software
EBOOK: In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Dell Software

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

Virtual Data Center E-Zine Volume 32: Public vs. Private: Comparing Cloud Architectures
sponsored by SearchDataCenter.com
EZINE: Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

SearchDataCenter.com

Maximizing Application Performance with Oracle Enterprise Manager
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.
Posted: 31 Mar 2011 | Published: 22 Mar 2011

Oracle Corporation

The Cloud-Ready Data Center Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.
Posted: 25 Mar 2011 | Published: 25 Mar 2011

Juniper Networks, Inc.

What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

Journal of Management Excellence: Creating Options
sponsored by Oracle Corporation
JOURNAL ARTICLE: Read this collection of journal articles to learn a variety of approaches to creating options for business success, even in the face of scarce resources.
Posted: 21 Mar 2011 | Published: 01 Jan 2010

Oracle Corporation

New Intelligence for a Smarter Planet: Driving Business Optimization with IBM Analytic Solutions ebook
sponsored by IBM
EBOOK: On a Smarter Planet, Leveraging Information is critical to achieve the insights needed in today's businesses.  This book was written to describe New Intelligence for our customers and how IBM InfoSphere Warehousing and Smart System Analytics solutions contribute to a Smarter Planet.
Posted: 17 Mar 2011 | Published: 17 Mar 2011

IBM

JBoss Operations Network: Measuring Business Impact and ROI
sponsored by Red Hat
WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Red Hat

Plantronics UC Toolkit Adoption Guidelines for Success
sponsored by Plantronics
WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Presentation Transcript: Save Money with Cloud Computing and Google Apps
sponsored by Google Apps
PRESENTATION TRANSCRIPT: Read this transcript, as Google Apps Expert, Rhonda Stites, walks through a simple financial model that evaluates the savings in adopting Google Apps. You will hear about real customers and their experiences.
Posted: 19 Jan 2011 | Published: 19 Jan 2011

Google Apps

Eliminating End User and Application Downtime:  Protecting Mission-Critical Multi-Tier Business Applications with Neverfail and Virtualization
sponsored by Neverfail
WHITE PAPER: This white paper outlines many of the common deployment scenarios that such organizations face and describes how Neverfail Continuous Availability and virtualization can be used to deliver a more complete, consistent and cost effective availability solution for mission-critical, business applications.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

Neverfail

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software

Web User Experience: Common Indicators for Business and IT Collaboration
sponsored by Dell Software
WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 
Posted: 29 Dec 2010 | Published: 27 Dec 2010

Dell Software
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