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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User ExperienceReports
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You’ve tried VDI and failed…Now what?
sponsored by SearchDataCenter.com
VIDEO: In this videocast from industry experts Brian Madden and Gabe Knuth, learn how to deliver a native PC experience while still taking advantage of centralized images and management with desktop virtualization.
Posted: 19 Sep 2011 | Premiered: 16 Sep 2011

SearchDataCenter.com

E-Book: New Enterprise Desktop Chapter 3: Windows 7 Security: Strengths and Weaknesses
sponsored by SearchDataCenter.com
EBOOK: Each new OS is touted as the “Holy Grail” of features that every IT pro has been waiting for. Windows 7 is no different. This chapter looks at the Windows 7 security features such as BitLocker and Action Center, and separates those that really count from those that sound better on paper.
Posted: 17 Aug 2011 | Published: 17 Aug 2011

SearchDataCenter.com

What to Consider when Dealing with Desktop Virtualization over the WAN
sponsored by F5 Networks
PRESENTATION TRANSCRIPT: Desktop virtualization deployments must be in sync with networking and security decisions to ensure an optimal user experience for WAN users. Hear what industry experts Brian Madden and Gabe Knuth have to say about specific desktop virtualization networking issues and application performance.
Posted: 06 Oct 2011 | Published: 04 Oct 2011

F5 Networks

CIO Strategies for Consumerization: The Future of Enterprise Mobile Computing
sponsored by Dell, Inc. and Microsoft
WHITE PAPER: Access this paper to learn about five trends that are shaping the future of enterprise mobility, and get nine recommendations for the new era of enterprise mobility. Finally, learn how Dell is uniquely prepared to help customers embrace and manage consumerization and the challenges and risks that come with consumerization-related changes.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

Dell, Inc. and Microsoft

Get The Most Out of Microsoft SharePoint: Capture, Access, Govern
sponsored by EMC Corporation
WHITE PAPER: How can you get the most from your SharePoint environment? Read this guide and learn how enterprise infrastructure technologies from EMC and Microsoft help you benefit from the information contained within your Microsoft SharePoint platform.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

EMC Corporation

School District of Somerset Goes Virtually One-to-One
sponsored by VMware, Inc.
WHITE PAPER: With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff
sponsored by VMware, Inc.
WHITE PAPER: This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

VMware Reference Architecture for Stateless Virtual Desktops with VMware View 4.5
sponsored by VMware, Inc.
WHITE PAPER: This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Optimizing Intelligent Clients for Desktop Virtualization
sponsored by Intel
VIDEO: There are many options available for desktop virtualization today. In this expert video, learn about the intelligent client approach to desktop virtualization.
Posted: 17 Aug 2011 | Premiered: 16 Aug 2011

Intel

Presentation Transcript:  Best Practices for Windows 7 Migration
sponsored by Dell KACE
PRESENTATION TRANSCRIPT: With a Windows 7 migration likely in the near future, preparation and planning are essential. Access this exclusive presentation transcript to learn some actionable best practices for the Windows 7 migration, including using clean installations, categorizing applications, and virtualizing applications and desktops.
Posted: 01 Aug 2011 | Published: 29 Jul 2011

Dell KACE

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense

VMware vCloud API Abstraction
sponsored by Layer 7 Technologies
PRODUCT OVERVIEW: Cloud computing offers your organization efficiency, flexibility and scalability, but managing cloud-based applications can be extremely challenging. Access this resource for a detailed overview of Layer 7 Technologies' CloudControl gateway and learn how it can deliver protection, abstraction and metering for your cloud-based applications.
Posted: 21 Jul 2011 | Published: 21 Jul 2011

Layer 7 Technologies

Securely Publish and Manage Web APIs with CloudControl
sponsored by Layer 7 Technologies
PRODUCT OVERVIEW: Cloud computing offers the opportunity for an enhanced computing experience, but truly feeling the benefits of cloud computing requires exposing provisioning protocols, applications and APIs to external partners. Access this resource to learn how you can enhance access control, privacy and security through APIs.
Posted: 20 Jul 2011 | Published: 20 Jul 2011

Layer 7 Technologies

Virtual desktops: preparing the enterprise for growth
sponsored by Citrix
WHITE PAPER: The ability to grow and quickly adapt to a changing marketplace is critical to any business and IT plays a critical role in providing an agile infrastructure that can quickly respond to meet business demands that enable growth.  This paper describes how desktop virtualization can support corporate growth initiatives.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

Citrix

Streaming Multimedia More Smoothly
sponsored by QUALCOMM Incorporated
WHITE PAPER: In this white paper, readers will discover how they can take advantage of Web Technologies optimizations to provide a user experience befitting the truly mobile Web.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

QUALCOMM Incorporated

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

Video Collaboration: Lights, Camera, User Adoption
sponsored by Avaya
WHITE PAPER: Video deployment has been sluggish but barriers are slowly starting to dissolve as price points drop. In this paper, learn what actions should be at the top of your list as you consider video collaboration and uncover leading practices that can help increase user adoption.
Posted: 10 Jun 2011 | Published: 10 Jun 2011

Avaya

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

The Emergence of Service Assurance in Enterprise IT
sponsored by CA Technologies.
ANALYST REPORT: Forrester Consulting evaluated issues surrounding the assurance of critical business services and applications. In surveying more than 150 IT professionals, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

User Virtualization and Windows 7: Migration, personalization, satisfaction
sponsored by AppSense
PRODUCT OVERVIEW: Windows 7 will soon be the preferred organisational operating system, and the migration could cause difficulty. Read now to discover how user virtualisation will automate the process of migrating and managing thousands of user profiles and endpoint devices.
Posted: 08 Jun 2011 | Published: 08 Jun 2011

AppSense

AppSense The Low down: What does user virtualization boil down to?
sponsored by AppSense
PRODUCT OVERVIEW: Traditional roaming profiles can no longer provide one, consistent and stable platform for your users. Access this exclusive resource to uncover the 10 reasons for adopting user virtualisation.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

AppSense

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

The Five Essential Elements of Application Performance Monitoring
sponsored by Dell Software
EBOOK: In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Dell Software

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.
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