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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play),'s Alex Howard discusses the differences between unified messaging and  … 
Definition continues below.
Unified Messaging Reports
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The Future of Unified Communication: What’s in Store?
sponsored by
EGUIDE: This expert E-Guide from takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.
Posted: 24 May 2012 | Published: 24 May 2012

The connected enterprise: Leveraging cloud services for branch office integration
sponsored by
EGUIDE: This E-Guide explores the benefits and challenges of unified communications (UC) virtualization and uncovers how to tackle virtual UC and VDI for your distributed enterprise.
Posted: 21 May 2012 | Published: 21 May 2012

UC Collaboration Tools: Greater simplicity needed for IT, end users
sponsored by
EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
Posted: 21 May 2012 | Published: 21 May 2012

New UC Threats Leaving Your UC Platform Vulnerable
sponsored by
EGUIDE: This expert E-Guide from explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues.
Posted: 21 May 2012 | Published: 18 May 2012

Collaboration: Decision Time: Product Benefits and Tradeoffs
sponsored by
EGUIDE: This is the third piece in's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.
Posted: 11 May 2012 | Published: 11 May 2012

Collaboration: RFP Technology Decisions Guide
sponsored by
EGUIDE: Part two of's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Posted: 11 May 2012 | Published: 11 May 2012

Collaboration: Assessing the Business/Technology Issue
sponsored by
EGUIDE: In the first of’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Posted: 11 May 2012 | Published: 11 May 2012

Evaluating video conferencing solutions
sponsored by
EGUIDE: Integrating video and unified communications in your enterprise is not an easy task. Access this Technical Guide to view expert advice into creating a viable and effective integration strategy that will support interworking with your existing end points, as well as those to come.
Posted: 20 Dec 2011 | Published: 20 Dec 2011

The Tipping Point: Top Unified Communications Issues for 2012
sponsored by Sprint
EGUIDE: This expert E-Guide from discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better.
Posted: 23 May 2012 | Published: 23 May 2012


Communication and collaboration in 2020: Inside UC’s faster future
sponsored by Sprint
EGUIDE: Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities.
Posted: 21 May 2012 | Published: 21 May 2012


Benefits of Cloud-Based Communications
sponsored by Interactive Intelligence, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: 10 May 2012 | Published: 24 Apr 2012

Interactive Intelligence, Inc.

TechNet Webcast: Lync for Mobile Devices (Level 200)
sponsored by Microsoft
WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.
Posted: 07 May 2012 | Premiered: May 7, 2012


Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012


Introducing Avaya Collaborative Cloud
sponsored by Avaya
WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
Posted: 30 Apr 2012 | Premiered: Apr 30, 2012


Unified Provisioning Manager to Deploy and Implement UC
sponsored by Cisco Systems, Inc.
DATA SHEET: Discover how a unified communications management solution can help you facilitate easy collaboration every time, from any workspace.
Posted: 19 Mar 2012 | Published: 29 Feb 2012

Cisco Systems, Inc.

Continuously Monitor and Manage with Unified Service Monitor
sponsored by Cisco Systems, Inc.
DATA SHEET: Uncover the details of a unified communications solution that will help you easily achieve an effective collaboration experience every time, from any workspace.
Posted: 16 Mar 2012 | Published: 16 Mar 2012

Cisco Systems, Inc.

Presentation Transcript: Best Practices for Unified Communications Migrations and Management
sponsored by Dell Software
PRESENTATION TRANSCRIPT: In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment.
Posted: 14 Mar 2012 | Published: 14 Mar 2012

Dell Software

SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012


Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Take the Guesswork Out of Video Collaboration Management
sponsored by Cisco Systems, Inc.
WEBCAST: Enterprises that employ collaboration in their business practices can benefit from using a collaboration management solution to improve manageability, prevent issues, and provide a high-quality user experience.
Posted: 26 Jan 2012 | Premiered: Jan 26, 2012

Cisco Systems, Inc.

The UC Adoption Report
sponsored by Azzurri
WHITE PAPER: This UC adoption report examines the results of conducted research looking at specific technologies currently used within large organizations. In addition, discover what UC can do for your organization, how to overcome the challenges UC presents, and how you can become a front runner.
Posted: 09 Jan 2012 | Published: 09 Jan 2012


Unified Communications & Collaboration Brochure
sponsored by Azzurri
BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.
Posted: 03 Jan 2012 | Published: 03 Jan 2012


Best Practices for Deploying Unified Communications with VDI
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper discusses what IT architects need to know in order to successfully deploy desktop virtualization with communications and rich media, as well as support a variety of mobile devices.
Posted: 23 Dec 2011 | Published: 23 Dec 2011

Cisco Systems, Inc.

The new workplace: are you ready? How to capture business value
sponsored by IBM
WHITE PAPER: Access this whitepaper to learn more about the new definition of "workplace" and why it has transformed. Discover the trends and challenges and transformation, including best practices.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

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UNIFIED MESSAGING DEFINITION (continued): … Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play),'s Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC. Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.Be sure to check out unified communications expert Bill Trussell's answers to questions from users. You can also submit your own questions for Bill. Let us know what you think of this videocast!
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