Unified Messaging Reports

WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

EBOOK: This e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership.

Posted: 07 Sep 2010 | Published: 07 Sep 2010

CASE STUDY: Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.

Posted: 30 Aug 2010 | Published: 30 Aug 2010

WHITE PAPER: This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.

Posted: 10 Aug 2010 | Published: 10 Aug 2010

WHITE PAPER: Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.

Posted: 29 Jul 2010 | Published: 28 Jul 2010

WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.

Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.

Posted: 07 May 2010 | Published: 07 May 2010

PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.

Posted: 04 May 2010 | Published: 04 May 2010

ANALYST BRIEF: Read on to learn more about the importance of clinical unified communications, as well as the first steps to take toward deploying innovative and valuable applications of UC in your healthcare organization.

Posted: 06 Apr 2010 | Published: 01 Feb 2010

ANALYST REPORT: This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.

Posted: 16 Mar 2010 | Published: 02 Nov 2009

WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.

Posted: 19 Feb 2010 | Published: 01 Jul 2009

IT BRIEFING: This IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.

Posted: 19 Feb 2010 | Published: 19 Feb 2010

WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

Posted: 08 Feb 2010 | Published: 22 Jan 2009

EBOOK: This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

Posted: 09 Nov 2009 | Published: 09 Nov 2009

WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.

Posted: 28 Oct 2009 | Published: 28 Oct 2009

WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.

Posted: 15 Sep 2009 | Published: 15 Sep 2009

WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.

Posted: 08 Sep 2009 | Published: 09 Sep 2009

CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

Posted: 08 Sep 2009 | Published: 01 Sep 2009

CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

Posted: 08 Sep 2009 | Published: 01 Sep 2009

WHITE PAPER: Read this white paper to learn how deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations.

Posted: 28 Aug 2009 | Published: 03 Aug 2009

WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

Posted: 27 Aug 2009 | Published: 27 Aug 2009

WHITE PAPER: Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.

Posted: 14 Aug 2009 | Published: 14 Aug 2009

EZINE: Meeting regulatory requirements means that administrators must carve out a sound email-archiving policy; making the wrong move can be costly. In this issue, you'll learn what to do and what not to do when planning your email-archiving strategy.

Posted: 14 Jul 2009 | Published: 14 Jul 2009

WHITE PAPER: Microsoft Office SharePoint Server 2007 is a business productivity server that brings information management & access, collaboration and people-driven processes into a typical work environment. This paper will show how people can benefit from the familiarity and consistency of a single environment for all their information and collaboration tasks.

Posted: 02 Apr 2009 | Published: 01 Apr 2007

CASE STUDY: Read this case study to see how Nutra-Flo Company adopted Lotus Notes and Domino 8 to collect collaborative applications in a single customizable interface and conveniently group communications, helping to improve staff productivity.

Posted: 13 Mar 2009 | Published: 13 Mar 2009