Unified Messaging White Papers ( Integrated Messaging, Unified Communications, Unified Messaging Services ) Software Downloads, Definition and Webcasts

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Unified Messaging Reports
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Communication and Collaboration in 2020: Inside UC’s Faster Future sponsored by TechTarget Security EGUIDE: In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization. Posted: 07 Dec 2012 \| Published: 07 Dec 2012 TOPICS: Collaboration \| Mobile Workers \| Remote Users \| Smart Phones \| Telecommuting \| Unified Messaging \| Videoconferences \| Web Conferences

Collaboration Architecture: Final Considerations to Sealing the Deal sponsored by TechTarget Security EGUIDE: Get help building a successful collaboration architecture with the help of this E-Guide from SearchUnifiedCommunications.com. Posted: 26 Oct 2012 \| Published: 26 Oct 2012 TOPICS: Cloud Computing \| Collaboration \| Hosting Services \| Instant Messaging \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

The Social Collaboration Revolution: Keeping Your Dispersed Enterprise Connected sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the market drivers for unified communications and collaboration in the dispersed workplace and details a technology that has set its sights on revolutionizing the world of social collaboration. Posted: 26 Oct 2012 \| Published: 26 Oct 2012 TOPICS: Applications Management \| Collaboration \| Communications Systems \| Hosting Services \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Social Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

The Importance of End-User Experience to Video Collaboration Success sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores how to calculate the value of video collaboration and why measuring end-user experience is so vital. Posted: 26 Oct 2012 \| Published: 26 Oct 2012 TOPICS: Collaboration \| Network Traffic Management \| Unified Messaging \| User Experience \| User Needs Assessments \| Videoconferences \| Videoconferencing Standards \| Videoconferencing Systems

Can BYOD Best Practices Help Mobile UC Mature in the Enterprise? sponsored by TechTarget Security EGUIDE: Discover why combining bring your own device (BYOD) with enterprise-grade unified communications (UC) applications is such a challenge for organizations and vendors alike and learn about an alternative that can help your organization enjoy the benefits of BYOD and UC simultaneously. Posted: 22 Oct 2012 \| Published: 22 Oct 2012 TOPICS: Applications Management \| Collaboration \| Email \| Handheld Devices \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| Videoconferences

UC Strategies and the Evolving Cloud sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit. Posted: 01 Oct 2012 \| Published: 01 Oct 2012 TOPICS: Cloud Computing \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP

Business Collaboration Benefits: 10 Questions to Ask Your Potential Vendors sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com describes the need for collaboration in a geographically dispersed enterprise and highlights the top ten questions you should ask any potential collaboration vendor. Posted: 11 Sep 2012 \| Published: 11 Sep 2012 TOPICS: Collaboration \| File Sharing Protocols \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Remote Users \| Social Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Top 3 Drivers for Flexible UC Reference Architecture sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow. Posted: 11 Sep 2012 \| Published: 11 Sep 2012 TOPICS: Cloud Computing \| Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| PBX \| SIP \| Smart Phones \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Video Systems \| Videoconferences \| Videoconferencing Standards \| Videoconferencing Systems \| VoIP

How to Integrate UC with Mobile Device Management sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com offers best practices for managing mobile unified communications (UC) in a bring your own device (BYOD) environment. Read now for tips and hints to integrating mobile device management (MDM) with your UC systems and features. Posted: 29 Aug 2012 \| Published: 29 Aug 2012 TOPICS: Acceptable Use Policies \| Application Security \| Applications Management \| Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Unified communications integration: Single vs. multi-vendor environments sponsored by TechTarget Security EGUIDE: This e-guide compares the pros and cons of implementing a single versus multi-vendor UC environment, and offers tips for overcoming key UC integration challenges. Posted: 18 Jul 2012 \| Published: 18 Jul 2012 TOPICS: Communications Networks \| Communications Systems \| Systems Integration \| Unified Messaging \| Unified Messaging Systems \| Vendor Selection \| Vendors

Enterprise CIO Decisions: Managing the Mobile Workforce sponsored by TechTarget Security EZINE: Read this exclusive CIO Enterprise Decisions E-Zine for case studies and expert insight into some of the most prevalent mobile issues facing CIOs today. Posted: 09 Jul 2012 \| Published: 30 Jun 2011 TOPICS: Laptop Computers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| Unified Messaging Systems

Integrating Mobile Device Management with UC Systems and Features sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Operating Systems \| SMS \| Social Networking \| Unified Messaging \| Videoconferences

Managing Integrated Communications, Consumerization and Security: Best Practices sponsored by TechTarget Security EGUIDE: This E-Guide explores the necessity of integrated communications and how they are changing the collaboration and productivity of many organizations. View now for best practices to tackling the challenges you are likely to face and to meeting the needs of integrated communications – for both your organization AND your end-users. Posted: 13 Jun 2012 \| Published: 13 Jun 2012 TOPICS: Application Integration \| Cloud Computing \| Communications Networks \| Communications Systems \| Compliance Best Practices \| Instant Messaging \| Messaging Security \| Mobile Workers \| Security \| Security Best Practices \| Social Networking \| Unified Messaging \| Videoconferences \| VoIP

The Future of Unified Communication: What’s in Store? sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. Posted: 24 May 2012 \| Published: 24 May 2012 TOPICS: Cloud Computing \| Collaboration \| Collaborative Applications Software \| Communications Systems \| CRM \| HTML \| Hybrid clouds \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| RFID \| Unified Messaging

The connected enterprise: Leveraging cloud services for branch office integration sponsored by TechTarget Security EGUIDE: This SearchUnifiedCommunications.com E-Guide explores the benefits and challenges of unified communications (UC) virtualization and uncovers how to tackle virtual UC and VDI for your distributed enterprise. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Application Integration \| Applications Management \| Collaboration \| Communications Systems \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Unified Messaging \| VDI \| Videoconferences \| Virtual Machine

UC Collaboration Tools: Greater simplicity needed for IT, end users sponsored by TechTarget Security EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| User Experience \| User Interfaces \| Videoconferences

New UC Threats Leaving Your UC Platform Vulnerable sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues. Posted: 21 May 2012 \| Published: 18 May 2012 TOPICS: Cloud Computing \| Denial of Service Attacks \| Mobile Device Management \| Mobile Workers \| Network Security \| PSTN \| Security \| Security Threats \| SIP \| Unified Messaging

Collaboration: Decision Time: Product Benefits and Tradeoffs sponsored by TechTarget Security EGUIDE: This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Architectures \| Cloud Computing \| Collaboration \| Mobile Workers \| Remote Offices \| Remote Users \| Unified Messaging \| VDI \| Vendors

Recommended Best Security Practices for Unified Communications sponsored by Polycom, Inc. WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC. Posted: 07 Sep 2012 \| Published: 30 Mar 2012 TOPICS: Access Control \| Access Rights \| Authentication \| Collaboration \| Data Security \| Encryption Standards \| Mobile Workers \| Network Address Translation \| Network Security \| Remote Access Security \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications sponsored by ScanSource & ShoreTel CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Communications Systems \| IP \| IP Contact Centers \| IP Phones \| IP Routers \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| PBX \| SIP \| Switches \| Switching \| TCO \| Unified Messaging \| Unified Messaging Systems \| VoIP

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage sponsored by ScanSource & ShoreTel WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Call Centers \| Collaboration \| CRM \| IP \| IP Contact Centers \| IP Phones \| IP Telephony \| IP Videoconferences \| PBX \| PSTN \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| WAN \| Web Conferences

Report – Benchmarks for UC TCO sponsored by ShoreTel - OLD ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities. Posted: 02 Aug 2012 \| Published: 31 Jan 2012 TOPICS: Capital Expenditures \| Collaboration \| Instant Messaging \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Systems Management \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

Unified Communications Buyer’s Guide sponsored by ShoreTel - OLD WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! Posted: 01 Aug 2012 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Communications Systems \| IP \| IP Telephony \| Mobile IP \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems

Live and On-Demand: Streaming Video with LifeSize UVC Video Center sponsored by LifeSize WHITE PAPER: Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity. Posted: 25 Jul 2012 \| Published: 25 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Social Networking \| Streaming Video Software \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

Unified Messaging Reports