Think Business Services First: Integrating Application Performance and Infrastructure Management
sponsored by CA Technologies.
WHITE PAPER:
Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive.
Posted: 24 Jun 2011 | Published: 24 Jun 2011
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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates
sponsored by Tealeaf
WHITE PAPER:
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.
Posted: 29 Sep 2011 | Published: 29 Sep 2011
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Dell Virtual Desktop Infrastructure: Configuration Guide and Best Practices
sponsored by Dell, Inc.
WHITE PAPER:
Dell VRD provides a desktop replacement that is better than a standard desktop in many ways by centralizing management, making IT resources more efficient, improving data security and control, reducing support times, improving staff mobility, and improving the end-user experience.
Posted: 27 Apr 2011 | Published: 27 Apr 2011
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Ahead in the Cloud: The CSC Cloud Usage Index
sponsored by CSC
WHITE PAPER:
This survey of more than 3,500 cloud computing users in eight countries uncovers current user attitudes towards the cloud and their experience in adopting cloud computing. Access these findings to discover the answers to key cloud questions now.
Posted: 12 Jan 2012 | Published: 12 Jan 2012
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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER:
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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User Virtualization: What It Is and How It Can Save You Money
sponsored by Global Knowledge
WHITE PAPER:
Virtualization is creating a whole new sense of efficiency and resource utilization in today's data centers. However, the area of user virtualization is one area where there is still considerable room for growth. Access this exclusive resource to learn how user virtualization can extend the value of your data center.
Posted: 13 Jul 2011 | Published: 13 Jul 2011
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Bring Your Own IT(BYO)-Rethinking your business model
sponsored by Citrix
WHITE PAPER:
Allowing employees to use their own devices may increase the overall productivity and performance of your organization. Access this exclusive resource to learn how supporting a range of endpoint devices is the right choice for your organization and how desktop virtualization is a practical method for supporting this initiative.
Posted: 27 Jul 2011 | Published: 27 Jul 2011
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Reducing Windows 7 Migration Time, Cost and Complexity for Thousands of Enterprise Organisations
sponsored by AppSense
WHITE PAPER:
Windows 7 migrations can be risky and expensive, threatening employee productivity by changing the working environment. Access this resource to learn how AppSense User Virtualisation technology can alleviate seven critical user-centric concerns in your Windows upgrade.
Posted: 27 Jan 2012 | Published: 27 Jan 2012
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E-Procurement Usability: The Good, The Bad and The Ugly
sponsored by Simplifying-IT
WHITE PAPER:
A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.
Posted: 09 Jan 2012 | Published: 09 Jan 2012
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EMA - The Evolving Desktop: Management Solutions for Emerging Endpoint Technologies
sponsored by CA Technologies.
WHITE PAPER:
Read this white paper for prescriptive, actionable guidance for planning, deploying and managing client computing investments and to be better prepared for the new challenges of the evolving desktop environment.
Posted: 18 Jul 2011 | Published: 18 Jul 2011
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