In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
The Dell PowerEdge R815 server with AMD Opteron processors Model 6174 can provide an estimated lower total cost of ownership (TCO) over 3 years than two HP ProLiant DL380 G7 servers each with Intel Xeon Processor X5670s. Read this test report to learn more.
As many frustrated teams can attest to, manually setting up test labs requires an inordinate amount of resources and drags down development efficiency with its time-consuming complexity. Read this white paper to learn how test lab automation in the cloud can provide a cost- and resource-effective alternative to accelerate application testing.
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