Triple Play Bundled Services

VIDEOCAST: In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution.

Posted: 23 Jan 2012 | Premiered: 23 Jan 2012

WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.

Posted: 14 Oct 2010 | Published: 14 Oct 2010

WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This white paper discusses the advantages of packed software solutions. Inside, learn how this straightforward approach can achieve faster overall results with less risk and increased consistency.

Posted: 18 Jul 2011 | Published: 18 Jul 2011

WHITE PAPER: Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.

Posted: 10 Feb 2009 | Published: 10 Feb 2009

WHITE PAPER: Many CSPs are looking towards Carrier Ethernet services – a way to more rapidly and efficiently deliver the bandwidth requirements and service requirements. If not properly managed, however, operating costs could end up increasing instead of being cost-effective.

Posted: 22 Nov 2011 | Published: 22 Nov 2011

WHITE PAPER: This ‘thought paper’ draws a parallel between young people in the 1960s and 1970s, the group that became known as the baby boomer generation and young people of today, often termed Generation Y or Digital Natives.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

ANALYST REPORT: Over the course of 2010 and 2011, Forrester Research spoke to hundreds of customers about their enterprise service bus (ESB) activities, and conducted briefings and demonstration reviews as well as over twenty customer interviews to evaluate five commercial and four open source ESB product vendors. Access this paper to examine Forrester's findings.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

ANALYST REPORT: This Forrester’s Wave report provides an unbiased evaluation of the strengths and weaknesses of top ESB vendors across a range of criteria. This in-depth guide not only contains coverage of features, vendors and products, but also features real-world input from over 20 customers currently using the evaluated products.

Posted: 21 Jun 2011 | Published: 21 Jun 2011

WHITE PAPER: Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: Learn how to use automation to cut costs and optimize your service desk, software budget, and software management.

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: This IDC technology spotlight discusses the role that self-service provisioning, automation, and workload mobility management software plays in enabling IT organizations to efficiently manage private and hybrid cloud environments.  In addition, it introduces a new, advanced solution that can help optimize cloud management.

Posted: 21 Nov 2011 | Published: 21 Nov 2011

EGUIDE: Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers.

Posted: 23 Nov 2011 | Published: 23 Nov 2011

WHITE PAPER: This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.

Posted: 19 Nov 2010 | Published: 19 Nov 2010

WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Moving to an application-centric private cloud model can significantly streamline your IT infrastructure, allowing you to build a virtualized, highly automated environment. This white paper introduces an advanced platform for private cloud and IaaS that can optimize your infrastructure, monitor apps, and increase uptime for your cloud.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

EGUIDE: Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.

Posted: 02 Feb 2012 | Published: 02 Feb 2012

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

PRESENTATION TRANSCRIPT: Eucalyptus co-founder & CTO Rich Wolski discusses "Services as an Infrastructure" as a way in which enterprises can architect production cloud computing environments. Explore deployment strategies based on user experiences with private clouds in various enterprise settings and learn about likely future technological developments.

Posted: 12 Jan 2012 | Published: 12 Jan 2012

EZINE: This issue’s cover story explains what the SQL Server 2008 R2’s Master Data Services (MDS) feature can—and cannot— do. Also learn how to get the full value out of the SQL Server 2008 BI stack, and how to boost SQL Server performance with data collection and analysis.

Posted: 10 Nov 2010 | Published: 10 Nov 2010

ANALYST REPORT: Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control.

Posted: 22 Nov 2011 | Published: 22 Nov 2011

WHITE PAPER: Oracle's Sun ZFS Storage software is the key ingredient that enables Oracle's Sun ZFS Storage Appliances to deliver unmatched simplicity, ease-of-use, increased storage efficiency, and industry leading price/performance.

Posted: 21 Mar 2011 | Published: 21 Mar 2011

WHITE PAPER: Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: With IT spending recovering, the datacentre has never been more important to business strategy.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Since it was formed in 1982, Symantec has become renowned for its security and data management products and its anti-virus exper tise. “Big Yellow”, as the company is known after its distinctive logo, is living proof that security is big business.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

EZINE: As cloud continues to evolve, IT managers are looking for better integration of cloud platforms with existing tools, greater control and management, improved self-service and greater portability among cloud environments. This e-zine takes a look at trends in cloud computing, using open source software, moving applications to the cloud.

Posted: 10 Nov 2011 | Published: 10 Nov 2011

EZINE: With all the excitement around new gadgets in the upcoming release of SQL Server, code-named Denali, it’s easy to forget how much Microsoft played up features in its current version. SQL Server Insider did some digging around in SQL Server 2008 R2 and found some hits, some misses and a whole lot of plans for the near future.

Posted: 14 Oct 2011 | Published: 14 Oct 2011