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Robust Payment Security Builds Customer Confidence in your Brand
sponsored by CyberSource
WHITE PAPER: Letting people pay their preferred way, both smoothly and securely, builds customer satisfaction and loyalty. Discover ways to secure payment data in a step-by-step diagram.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

CyberSource

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow

Setting up a solid payment foundation
sponsored by CyberSource
WHITE PAPER: Are you making it too hard for your customers to pay for items online? Enabling seamless payment processes can lead to customer retention, loyalty and spending. Discover key factors in payment success with the ability to offer multiple payment options on multiple devices.
Posted: 16 Jun 2016 | Published: 16 Jun 2016

CyberSource

Outshine “Shadow IT” — Be Your Own Cloud
sponsored by Axway
WHITE PAPER: Discover how you can outshine shadow IT by creating a personal cloud for your organization.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

Axway

Leadership Development in IT: An Overview of Effective IT Asset Management
sponsored by Gartner
ANALYST REPORT: Discover in this exclusive report expert insight into the processes for acquiring IT assets and managing them effectively throughout their life cycles. Access now to read suggested recommendations from Gartner analyst John Roberts on how to build relationships with procurement to optimize resource investment, and more.
Posted: 27 Jun 2016 | Published: 26 Feb 2016

Gartner

Top 10 Recommended IT Cost Optimization Ideas for 2016
sponsored by Gartner
ANALYST REPORT: Access this exclusive analyst report to discover how to deliver IT cost reduction with 10 foundational recommendations. Read on to learn how to standardize applications, improve sourcing capabilities, create shared-service organization for all services, and more.
Posted: 04 Aug 2016 | Published: 29 Feb 2016

Gartner

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

How To Select The Right Remote Support Tool
sponsored by LogMeIn, Inc.
RESOURCE: Organizations like yours need modern help desk tools to provide quick resolutions to ever-evolving pains, improve user productivity, and align appropriately with the transforming workforce. But let's be real, selecting the right remote support tool for your organization is hard. Learn 6 key features to look for in remote support tools.
Posted: 04 Aug 2016 | Published: 31 Dec 2015

LogMeIn, Inc.

ServiceNow Case Study - Gatwick Airport
sponsored by ServiceNow
CASE STUDY: In this case study, learn how this Gatwick Airport updates their outsourced and poorly perceived service desk to reduce costs, simultaneously improving service delivery, all while managing a variety of operational and IT service desks.
Posted: 20 Jul 2016 | Published: 01 Jul 2013

ServiceNow

Greencore Cloud Case Study: Taking a Bite out of Operational Cost & Business Risk
sponsored by Adapt Services
CASE STUDY: In this case study, discover how Greencore decided to outsource its IT infrastructure to Adapt, gained a customized, consistent application ecosystem, and experienced a number of other benefits, including: a 25% reduction in data center costs, increased performance, security, and availability, acquisition-friendly infrastructure, and more.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Adapt Services
 
 
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