IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates
sponsored by Tealeaf
WHITE PAPER:
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.
Posted: 29 Sep 2011 | Published: 29 Sep 2011
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Further IT Spending Cuts Likely in Europe's Public Sector
sponsored by ComputerWeekly.com
WHITE PAPER:
The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Mobile ticketing opens doors of opportunity for business
sponsored by ComputerWeekly.com
WHITE PAPER:
Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
Posted: 25 Oct 2011 | Published: 25 Oct 2011
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Talent Wars: The struggle for tomorrow’s workforce
sponsored by SAP America, Inc.
WHITE PAPER:
This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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CW+: Mobile ticketing market analysis, strategic opportunities and forecasts
sponsored by ComputerWeekly.com
WHITE PAPER:
This whitepaper focuses on mobile ticketing. Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile device for later redemption” at the point of travel, the music venue, the cinema etc.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers
sponsored by SAP America, Inc.
WHITE PAPER:
This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.
Posted: 19 Jul 2011 | Published: 19 Jul 2011
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Airline IT Trends Survey
sponsored by ComputerWeekly.com
WHITE PAPER:
For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Protect Sensitive Data on Laptops – Even for Disconnected Users
sponsored by Citrix
WHITE PAPER:
Securing corporate data is a top IT imperative and with more employees working from alternative locations, the mobile security challenge has become a critical focus for IT. Read this white paper to understand how local virtual desktops based on Citrix XenClient should be a part of your security strategy.
Posted: 01 Dec 2011 | Published: 01 Dec 2011
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Minority Report: How science fiction is becoming reality
sponsored by ComputerWeekly.com
WHITE PAPER:
Customers are urgently looking for the WOW Effect to create awareness and transfer an innovative image. Most digital signage to date has been a video feed or a slide-show, where it is almost like a poster replacement.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Using mobile phones to manage mobile workers’ expenses
sponsored by ComputerWeekly.com
WHITE PAPER:
The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.
Posted: 25 Oct 2011 | Published: 25 Oct 2011
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Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve
sponsored by AvePoint, Inc.
CASE STUDY:
Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences
sponsored by Talend
WHITE PAPER:
This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems.
Posted: 01 Aug 2011 | Published: 01 Aug 2011
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Splunk for Big Data
sponsored by Splunk
WHITE PAPER:
This white paper details an enterprise system for managing and analyzing machine data.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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Creating Business Value with Communication-Enabled CRM Processes
sponsored by SAP America, Inc.
WHITE PAPER:
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
Posted: 16 Sep 2008 | Published: 16 Sep 2008
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Computer Weekly Buyer's Guide to SME IT
sponsored by ComputerWeekly.com
WHITE PAPER:
Managers in small and medium sized businesses used to treat IT as a luxur y they could only just af ford.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Sharpen your focus on core business goals: Business Process Outsourcing
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this paper to learn about HP's extensive Business Process Outsourcing offerings.
Posted: 05 Jan 2012 | Published: 05 Jan 2012
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CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities
sponsored by ComputerWeekly.com
WHITE PAPER:
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.
Posted: 20 Oct 2011 | Published: 20 Oct 2011
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Lower Your IT Costs When You Standardize on Oracle Database 11g
sponsored by Oracle Corporation
WHITE PAPER:
This white paper contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g.
Posted: 14 Oct 2011 | Published: 14 Oct 2011
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Customers Standardize on Oracle Database 11g (Reference Booklet)
sponsored by Oracle Corporation
WHITE PAPER:
This customer reference booklet contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g. We hope you find these success stories helpful in learning how Oracle can help you achieve your business and IT objectives.
Posted: 20 Dec 2010 | Published: 20 Dec 2010
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Perceptions of business technology in the 21st century
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for CIOs, the IT function and the business.
Posted: 09 Feb 2012 | Published: 09 Feb 2012
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Boston College Saves Significant Time and Money by Modernizing Its Backup
sponsored by Autonomy, an HP company
WHITE PAPER:
This brief case study details how Boston College was able to reduce the size of backups while significantly saving time and resources. Read now to learn more.
Posted: 30 Nov 2011 | Published: 30 Nov 2011
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CW+: KPMG: Dynamic technologies for smarter government
sponsored by ComputerWeekly.com
WHITE PAPER:
The demands being placed on government in the 21st century are being driven by forces of change that are in many cases beyond its control.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Protecting Children and Families with the Help of HP
sponsored by HP and Intel
CASE STUDY:
By deploying a converged infrastructure solution, one organization in the public sector upgraded its server environment to support growth and reduce server footprint. Read this resource and discover how this helped them handle data growth, and accelerate deployment time.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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The Customer Loyalty Conundrum
sponsored by SAP America, Inc.
WHITE PAPER:
In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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Create an Online Customer Feedback Loop with Your Call Center
sponsored by Tealeaf
WHITE PAPER:
In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.
Posted: 24 Jan 2011 | Published: 24 Jan 2011
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