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Trademark Office Reports
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


Cloud-Enabled ITaaS: Growing Your Business in the Cloud
sponsored by Dell, Inc.
WHITE PAPER: This white paper advises you on how to get started and grow your cloud service quickly, while minimizing capital and operating costs, as well as risk. Read on here to key into cloud-enabled features.
Posted: 14 Aug 2015 | Published: 31 Mar 2015

Dell, Inc.

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


5 Super Powers To Look for When Evaluating DRaaS Providers
sponsored by Assuritive
WHITE PAPER: This white paper outlines and examines the five most indispensable attributes to look for when assessing DRaaS solutions. Read on here to learn how to evaluate using 5 criteria.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


Information Governance Considerations in the Public Sector
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper presents a 3-step strategy to simplifying IG in the public sector.
Posted: 24 Sep 2015 | Published: 22 Jul 2015

Hewlett-Packard Company

Protecting Critical Data is a Main Priority for the U.S. Army
sponsored by GlobalScape
CASE STUDY: In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
Posted: 22 May 2014 | Published: 31 Dec 2013


Technical Guide on Government Security
sponsored by
EGUIDE: Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
Posted: 26 May 2011 | Published: 23 May 2011

Maximizing the Value of Economic Stimulus Funds
sponsored by SAP America, Inc.
WHITE PAPER: The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
Posted: 05 Jun 2009 | Published: 05 Jun 2009

SAP America, Inc.

Cloud Computing: Get to know the basics
sponsored by Red Hat
WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
Posted: 23 Jan 2012 | Published: 05 Jan 2012

Red Hat

Cut Government Spending Intelligently
sponsored by SAP America, Inc.
WHITE PAPER: This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

SAP America, Inc.
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