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Total Quality Management

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Total Quality Management Reports
 
Quality Management Across the Product and Application Lifecycle
sponsored by IBM
WHITE PAPER: IBM Rational offers a life-cycle approach to managing quality through quality management solutions, test integration, integrated requirements management and lean collaborative development to help you achieve greater consistency, efficiency and predictability in your delivered solutions. Download this paper to learn more. 
Posted: 23 Mar 2011 | Published: 23 Mar 2011

IBM

Managing Quality in Product Line Engineering - An Automotive Story
sponsored by IBM
WHITE PAPER: Read this white paper to receive answers about how to address quality within product line engineering frameworks.
Posted: 30 Mar 2011 | Published: 30 Mar 2011

IBM

Success with Static Analysis for Security: Why Code Audits Fail
sponsored by Parasoft Corporation
WHITE PAPER: This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.
Posted: 01 Apr 2009 | Published: 01 Apr 2009

Parasoft Corporation

Top 10 Tips on Getting Started with Speech Analytics
sponsored by Verint Systems
WHITE PAPER: By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.
Posted: 03 Apr 2008 | Published: 01 Dec 2007

Verint Systems

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

Citrix XenApp 5.0: Preparing for a Successful Migration
sponsored by visionapp
WHITE PAPER: Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
Posted: 14 Nov 2008 | Published: 14 Nov 2008

visionapp

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
sponsored by Teleformix
WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007

Teleformix

Infor VISUAL Quality Management: Quality Assurance to Suit Your Business Needs
sponsored by Infor
DATA SHEET: Infor VISUAL Quality Management is an extended enterprise quality management system that helps you increase productivity while maintaining and improving quality.
Posted: 10 Nov 2006 | Published: 01 Jan 2004

Infor

UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM
 
 
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