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Total Quality Management

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Total Quality Management Reports
 
Agile Development: A Manager's Roadmap for Success
sponsored by VersionOne Inc.
WHITE PAPER: This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
Posted: 02 Oct 2008 | Published: 26 Sep 2008

VersionOne Inc.

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
sponsored by DataFlux Corporation
WHITE PAPER: This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: 05 Jan 2009 | Published: 24 Dec 2008

DataFlux Corporation

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

Improve Business Performance and Customer Loyalty in 5 Steps
sponsored by Infor
WHITE PAPER: Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.
Posted: 10 Aug 2009 | Published: 04 Sep 2008

Infor

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
sponsored by Apriso Corporation
ANALYST REPORT: Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.
Posted: 09 Mar 2011 | Published: 09 Mar 2011

Apriso Corporation

Application Quality Management
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn how AQM solutions include thorough testing capabilities that can help users identify application quality and performance issues prior to deployment, saving valuable time, money and reputation.
Posted: 13 Apr 2011 | Published: 01 Mar 2010

Oracle Corporation

Reducing risk through requirements-driven quality management: An end-to-end approach
sponsored by HP
WHITE PAPER: When IT initiates a project, the department makes a commitment to the business to ensure quality and success when it is deployed. Learn how requirements management helps IT quantify project risks and make informed decisions about resource allocation.
Posted: 22 Feb 2008 | Published: 01 Feb 2008

HP

NAV CANADA Takes Advantage of IBM Rational AppScan Software to Address the Security and Compliance of Its Online Applications
sponsored by Logicalis
CASE STUDY: NAV CANADA helped enhance the security of its Web applications through best practices such as regular scanning and testing for vulnerabilities throughout the software development lifecycle.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

RTSP: One of the Foundations of Convergence
sponsored by F5 Networks
WHITE PAPER: Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it.
Posted: 28 Apr 2008 | Published: 01 Sep 2007

F5 Networks
 
 
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