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WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.

Posted: 08 May 2013 | Published: 31 Aug 2012

PODCAST: This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.

Posted: 27 Feb 2013 | Premiered: Feb 27, 2013

WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WEBCAST: Watch this informative resource to discover the importance of service management and automation for IT department efficiency.

Posted: 01 May 2013 | Premiered: Jan 30, 2013

WHITE PAPER: Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more!

Posted: 15 May 2013 | Published: 31 Aug 2012

WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!

Posted: 04 Mar 2013 | Published: 30 Nov 2012

WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.

Posted: 21 Oct 2011 | Published: 18 Aug 2010

WHITE PAPER: Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.

Posted: 28 Feb 2013 | Published: 31 May 2012

WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.

Posted: 05 Jul 2012 | Published: 05 Jul 2012

WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.

Posted: 08 Oct 2009 | Published: 08 Oct 2009

WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.

Posted: 20 Jun 2008 | Published: 01 Jan 2007

CASE STUDY: Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent.

Posted: 02 Jul 2010 | Published: 01 Apr 2009

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: Apr 20, 2012

PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.

Posted: 19 May 2009 | Published: 19 May 2009

WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.

Posted: 29 Mar 2010 | Published: 15 Jun 2009

PRODUCT LITERATURE: CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.

Posted: 20 Nov 2009 | Published: 20 Nov 2009

CASE STUDY: Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks.

Posted: 02 Jul 2010 | Published: 01 Dec 2009

WHITE PAPER: Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business.

Posted: 04 Sep 2007 | Published: 28 Aug 2007

WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.

Posted: 13 Oct 2010 | Published: 15 Sep 2010

CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.

Posted: 24 Aug 2009 | Published: 05 Aug 2009

CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

Posted: 01 Oct 2009 | Published: 25 Aug 2009

WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

Posted: 08 Feb 2010 | Published: 22 Jan 2009

WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.

Posted: 13 May 2009 | Published: 11 May 2009

EZINE: Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.

Posted: 13 Apr 2009 | Published: 10 Apr 2009

WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.

Posted: 15 Nov 2011 | Published: 15 Nov 2011