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Toll Free Services

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ALSO CALLED: Toll-free Services, 800 Number Services, 888 Number Services
DEFINITION: Telephone numbers in which the calling party is not charged for the call by the telephone operator. Instead the called party pays all of the charges.
Toll Free Services Reports
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Deliver Service Management and Unified Endpoint Management Software from a Single Platform
sponsored by FrontRange Solutions Inc.
VIDEO: This video discusses how IT can deploy service management and unified endpoint management software both on-premise and in the cloud from a single platform, allowing for greater automation and streamlined operations.
Posted: 20 Apr 2015 | Premiered: 13 Nov 2014

FrontRange Solutions Inc.

Dell PowerEdge R630 Configuration for MS Private Cloud Fast Track
sponsored by Dell and Microsoft
WHITE PAPER: View this solution brief to discover a flexible reference architecture designed for simple, scalable Microsoft Private Cloud deployments.
Posted: 18 May 2015 | Published: 18 May 2015

Dell and Microsoft

Demo- IT Hybrid Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This video examines how IT departments can eliminate the need for compromise by adopting a hybrid IT service management platform that integrates service and client management capabilities.
Posted: 23 Apr 2015 | Premiered: 23 Apr 2015

FrontRange Solutions Inc.

Detect, Prevent, and Manage Cyber-Security Incidents
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper suggests how you can partner with security services for more advanced and effective threat detection and mitigation.
Posted: 26 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Limited

Deutsche Telekom Drives Innovative M2M Integration
sponsored by Kofax, Inc.
WHITE PAPER: This white paper explains how Deutsche Telekom found a self-service integration platform that enabled them to reduce 60-80% of its costs and time in M2M-customer support. Read now to find out how to build innovative, user-centric business solutions in a fraction of the time.
Posted: 06 May 2015 | Published: 31 Oct 2013

Kofax, Inc.

Disrupt IT:  A new model for IT in the digital age
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ian Cox, specialist in digital transformation and IT leadership, assesses the impact of digital technology on the role of the CIO.
Posted: 18 Mar 2014 | Published: 18 Mar 2014

ComputerWeekly.com

Effective Change Management: Maximizing IT Reliability Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper examines this critical challenge and discusses how integrating service automation into change management processes that govern technology adoption technologies is the key to ensuring operational efficiency and improved service quality.
Posted: 22 Apr 2015 | Published: 22 Apr 2015

FrontRange Solutions Inc.

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware, Inc.
WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.
Posted: 28 Jun 2013 | Published: 31 Dec 2013

VMware, Inc.

Dell Automated Deployment
sponsored by Dell, Inc. and Microsoft Windows 7
DATA SHEET: Dell Services has developed patent pending technology and processes that automates the PC provisioning process which can greatly reduce the overall cost associated with PC deployments. Read this data sheet to learn more!
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Dell, Inc. and Microsoft Windows 7

Dell Client Migration and Deployment Services
sponsored by Dell, Inc. and Intel®
WHITE PAPER: While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.
Posted: 25 Nov 2009 | Published: 01 Oct 2009

Dell, Inc. and Intel®

Dell Deployment Design and Implementation
sponsored by Dell, Inc. and Microsoft Windows 7
DATA SHEET: The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing customer processes.
Posted: 07 Oct 2009 | Published: 07 Oct 2009

Dell, Inc. and Microsoft Windows 7

Dell ProSupport Mission Critical Option
sponsored by Dell, Inc. and Intel®
DATA SHEET: Every minute of unplanned downtime is lost productivity and quite often, lost revenue. Reducing recovery time from days to hours is a must. Dell's most rapid resolution option minimizes downtime on your business critical systems.
Posted: 09 Sep 2010 | Published: 09 Sep 2010

Dell, Inc. and Intel®

Dell ProSupport: Time is Money
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper details and IT management partner that will help you by catering its services to your organization's needs.
Posted: 17 Jun 2014 | Published: 23 May 2014

Dell, Inc. and Intel®

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Dell's Application Migration and Management Services
sponsored by Dell, Inc. and Microsoft
DATA SHEET: Dell's application migration services include application compatibility assessment, remediation, and expert packaging using Dell's unique, global, scalable, and cost effective factory approach.
Posted: 14 Dec 2009 | Published: 14 Dec 2009

Dell, Inc. and Microsoft

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett-Packard Company

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Limited
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Limited

Driving Best Practices with BSM
sponsored by ASG Software Solutions
WHITE PAPER: Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions

Driving Business Value With Infrastructure Platforms
sponsored by VCE
WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
Posted: 15 Feb 2012 | Published: 31 Dec 2011

VCE

Driving Business Value with VLOCK Infrastructure Platforms
sponsored by VCE
WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
Posted: 14 Feb 2012 | Published: 31 Dec 2011

VCE

E-Guide: Enhancing IT Performance at Growing Companies with More Effective Project Management
sponsored by CA Technologies.
EGUIDE: Read this e-guide for information on how to increase project management effectiveness and to learn what high-end PPM software has to offer.
Posted: 17 Jun 2010 | Published: 09 Jun 2010

CA Technologies.

E-Guide: Green IT services and Virtualization Technology in the Data Center
sponsored by Seneca
EGUIDE: In this expert guide, brought to you by SearchSystemsChannel.com, our experts explain the proper techniques for maintaining energy-efficient data centers. Read on to learn more about green IT services and Virtualization technologies in the data center.
Posted: 28 Dec 2010 | Published: 27 Dec 2010

Seneca

E-Zine: 4G Right Now - Making the Case for LTE Networks
sponsored by Motorola, Inc.
EZINE: How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology.
Posted: 13 Apr 2009 | Published: 31 Dec 2008

Motorola, Inc.

Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority
sponsored by IBM
WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.
Posted: 18 Jun 2010 | Published: 18 Feb 2009

IBM

eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

IBM
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