Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.
This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
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