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Telephony Software

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Telephony SoftwareReports
 
Unifying Avaya Aura Messaging
sponsored by Global Knowledge
WHITE PAPER: Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Posted: 13 Mar 2013 | Published: 13 Mar 2013

Global Knowledge

Choosing a Hosted Communications Solution and Partner: Evaluation Guide
sponsored by Cisco & Fujitsu
WHITE PAPER: Nearly anyone with a server and an Internet connection can call themselves a "cloud provider," so when you're searching for an alternative to an on-premises communications system, how do you know who to believe? What should you ask potential providers to ensure they're the right choice for your business?
Posted: 19 Oct 2014 | Published: 31 Dec 2013

Cisco & Fujitsu

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

The SIP High Availability and Reliability Paradigm
sponsored by F5 Networks
WHITE PAPER: Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly.
Posted: 28 Apr 2008 | Published: 01 Aug 2007

F5 Networks

6 Best Practices for Preventing Enterprise Data Loss
sponsored by Polycom, Inc.
WHITE PAPER: Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.
Posted: 25 Aug 2009 | Published: 05 Feb 2009

Polycom, Inc.

9 Critical Capabilities to Demand From Your IVR Cloud Hosting Provider
sponsored by Voxeo
WHITE PAPER: This brief white paper covers 9 critical capabilities to demand from your interactive voice response (IVR) cloud hosting provider.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Voxeo

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

The Business Case for Enterprise VoIP
sponsored by Intel Corporation
WHITE PAPER: This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
Posted: 05 Sep 2007 | Published: 01 Feb 2006

Intel Corporation
 
 
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