Telephony Applications Software

WHITE PAPER: This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.

Posted: 01 May 2009 | Published: 01 May 2009

CASE STUDY: Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WHITE PAPER: In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

ANALYST REPORT: This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: We believe that Testing is at a key juncture in its development as a Profession. The demonstrable consequences of this approach are now very clear  - hidden, often major, costs in the  development  lifecycle of code arising both from the costs of fixing defects, and from the costs of managing change late in the lifecycle.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

ANALYST BRIEF: This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

TRIAL SOFTWARE: Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.

Posted: 01 Jan 2012 | Premiered: 01 Jan 2012

WHITE PAPER: While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.

Posted: 28 Nov 2011 | Published: 28 Nov 2011

EZINE: A special eZine looking at the opportunities for resellers in the networking market.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009