Telephone Industry White Papers, Software Downloads, Definition and Webcasts

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May 24, 2013

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The Global Information Technology Report 2013 sponsored by ComputerWeekly.com RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Posted: 15 Apr 2013 \| Published: 22 Apr 2013 TOPICS: Broadband ISDN \| Broadband Wireless Networks \| Business Intelligence \| Competition \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Health Care Industry \| Health Care Software \| Mobile Device Management \| Mobile Workers \| Political Environment \| Staffing \| Surveys \| Telecom Spending \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommuting

TEM for IP Readiness sponsored by AnchorPoint DATA SHEET: AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. Posted: 06 Nov 2008 \| Published: 28 Aug 2008 TOPICS: Business Process Management \| Cost Benefit Analysis \| Data Management \| IP Telephony \| Operational Support Systems \| ROI \| Telecommunications Industry

Alcatel 7302 ISAM: Intelligent Services Access Manager sponsored by Alcatel PRODUCT LITERATURE: The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services. Posted: 07 Jul 2006 \| Published: 01 Jun 2005 TOPICS: Architectures \| HDTV \| Telecommunications Industry \| Triple Play Services \| Video-on-Demand

Alcatel 1850 TSS-320: Transport Service Switch \| Release 1 sponsored by Alcatel DATA SHEET: The Alcatel 1850 TSS-320 is a new breed of multiservice transport platform that is able to support mixed traffic, from 100 percent circuits to 100 percent packets, up to a maximum of 320 Gb/s. Posted: 07 Jul 2006 \| Published: 01 Jul 2005 TOPICS: MPLS \| QOS \| SONET \| Switches \| Synchronous Digital Hierarchy \| Telecommunications Industry

The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks sponsored by Enea WHITE PAPER: This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry. Posted: 15 Sep 2008 \| Published: 15 Mar 2008 TOPICS: Asset Management Services \| Business Intelligence \| Data Migration \| Hardware \| High Availability \| Middleware \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Service Providers

Next-gen telecom testing tools evolve for NGN services, IMS networks sponsored by Mu Dynamics EGUIDE: This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. Posted: 18 Apr 2011 \| Published: 18 Apr 2011 TOPICS: Customer Satisfaction \| Interactive Media Applications Software \| IP Services \| NGN \| Streaming Media Services \| Telecommunications Industry \| Testing

Session Border Controllers: Addressing Tomorrow's Requirements sponsored by Metaswitch Networks WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Network Architectures \| Network Configuration Management \| Network Design \| Network Management \| Network Performance \| Network Security \| Networking \| Security \| SIP \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Standards \| Telecommunications Systems \| VoIP

Enabling the Profitable Evolution of Mobile Transport to All-IP sponsored by Alcatel-Lucent WHITE PAPER: As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. Posted: 09 Jun 2009 \| Published: 09 Jun 2009 TOPICS: Mobile IP \| Streaming Media Services \| Streaming Video Software \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Standards \| Telecommunications Systems \| Wireless Systems

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