Telecommunications Resellers Association White Papers, Software Downloads, Definition and Webcasts

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May 27, 2012

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Telecommunications Resellers Association

Telecommunications Resellers Association Reports

IT jobswatch – trends in media IT recuitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

The 7 Deadly Skills of The Perfect Employee sponsored by SkillSoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The 7 Deadly Skills Your IT Team Should Possess sponsored by SkillSoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning sponsored by SkillSoft WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Certification Programs \| Employee Performance Management (EPM) \| Executive Training \| IT Agents \| IT Workforce \| Leadership \| Training

10 Tips For Overcoming IT Certification Struggles sponsored by SkillSoft WHITE PAPER: This resource examines the challenges and benefits of IT certification and includes tips for improving pass rates. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Certification Programs \| IT Agents \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Workforce

Virtualization Guide: Expert Tips for Resellers sponsored by APC by Schneider Electric EGUIDE: Access this e-guide to discover how resellers can take advantage of the growing virtualisation market. Explore topics like managing the complexities of virutalisation projects and delivering real expertise for virtual business. Posted: 20 Apr 2012 \| Published: 20 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Desktop Virtualization \| Security \| Security Management \| Virtual Desktop Infrastructure \| Virtual Machine Backups \| Virtualization Security

CW+: Mobile Voice over IP - opportunities and threats sponsored by ComputerWeekly.com WHITE PAPER: Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay of operator revenues. Indeed, the role that voice plays in the telecommunications ecosystem of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Mobile Device Management \| Mobile Device Management Software \| Mobile IP

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience sponsored by ComputerWeekly.com WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Customer Service \| Telecom Provisioning \| Telecommunications Carrier Systems

Microscope - March 2012 - A special issue looking at the opportunities for resellers in the security market sponsored by MicroScope EZINE: Themed ezine looking at the issues in the security market and the opportunities for resellers Posted: 09 Mar 2012 \| Published: 09 Mar 2012 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Security \| Cloud Storage \| Security \| Security Infrastructure \| Security Management \| Security Policies \| Security Software \| Security Systems \| Security Threats

MicroScope - April 2012: A special issue looking at the opportunities for resellers in the server market sponsored by MicroScope EZINE: Themed ezine looking at the issues in the server market and the opportunities for resellers. Posted: 13 Apr 2012 \| Published: 13 Apr 2012 TOPICS: Channel Extenders \| Channel Management \| Data Center Consolidation \| Data Center Construction \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Purchase Order Management \| Sales \| Server Accelerators \| Server Appliances \| Server Consolidation \| Server Hardware \| Server Management \| Server Provisioning \| Server Software \| Server Virtualization \| Server Virtualization Software

Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

Creating Business Value Through Location-Based Intelligence sponsored by SAP America, Inc. WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios. Posted: 22 Mar 2011 \| Published: 22 Mar 2011 TOPICS: Business Intelligence \| Business Logistics \| Data Analytics \| Fraud Protection \| GPS \| Insurance Industry \| Location-Based Services \| Telecommunications Industry

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Benefits of Cloud-Based Communications sponsored by Interactive Intelligence, Inc. PRESENTATION TRANSCRIPT: This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. Posted: 10 May 2012 \| Published: 10 May 2012 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| Hardware \| Hardware Virtualization \| Outsourcing \| Remote Offices \| Remote Users \| ROI \| Security \| TCO \| Unified Messaging

Ride the Health Care Wave sponsored by SearchHealthIT.com EBOOK: Electronic health records requirements are forcing hospitals to assess their environments. Now is the time for VARs, system integrators and resellers to plan for growth through health care technology. Posted: 05 Apr 2012 \| Published: 05 Apr 2012 TOPICS: EHR (Electronic Health Records) \| Health Care Compliance \| Health Care Industry \| Health Care Networking \| Health Care Security \| Health Care Storage \| HIPAA \| HIPAA Compliance \| HITECH \| Medical Practice Management \| Medical Records Management \| Records Management

Call Recording with BlackBerry Smartphones sponsored by BlackBerry WHITE PAPER: Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. Posted: 03 May 2012 \| Published: 03 May 2012 TOPICS: CIOs \| Endpoint Security \| Mobile Device Management \| Mobile Workers \| PBX \| Regulations \| Regulatory Compliance \| Risk Management \| Smart Phones

Microscope – May 2012: A themed issue looking at Business Intelligence tools and services sponsored by MicroScope EZINE: A themed issue of the ezine looking at the opportunities for the channel in the business intelligence market Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Management \| Enterprise \| Software

SIP: Enhancing Communication sponsored by NACR WHITE PAPER: This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs. Posted: 10 Feb 2012 \| Published: 10 Feb 2012 TOPICS: Collaboration \| Internet Engineering Task Force \| Mobile Workers \| PBX \| PSTN \| SIP \| Unified Messaging \| Videoconferences \| VoIP

Computer Weekly - 15 May 2012: Overhauling banking IT sponsored by ComputerWeekly.com EZINE: This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Application Development \| Banking Industry \| Banking Services \| Banking Software \| Banking Systems \| Bankruptcies \| Mobile Device Management \| Mobile Payments \| Wireless Industry \| Wireless Security \| Wireless Services

What You Need to Know About the Costs of Mobility sponsored by iPass Inc. WHITE PAPER: Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy. Posted: 30 Jan 2012 \| Published: 30 Jan 2012 TOPICS: 3G Wireless \| Endpoint Security \| Laptop Computers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Policy-Based Network Management \| Smart Phones

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities sponsored by ComputerWeekly.com WHITE PAPER: Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. Posted: 20 Oct 2011 \| Published: 20 Oct 2011 TOPICS: Education Industry \| Educational Software \| Financial Management

Using Voice over IP (VoIP) in Mobile Networks sponsored by Global Knowledge WHITE PAPER: While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape. Posted: 20 Jun 2011 \| Published: 20 Jun 2011 TOPICS: Fixed Wireless Networks \| Fixed-mobile Convergence \| Mobile Device Management \| Mobile IP \| Network Convergence \| Network Protocols \| Video Telephones \| VoIP

Best Practices for Wireless Site Design sponsored by Fluke Networks WHITE PAPER: Uncover the three phases of wireless site design and learn how your organization can deploy an efficient wireless network with the help of site surveying. Posted: 03 May 2012 \| Published: 03 May 2012 TOPICS: Access Control \| LAN \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Security \| Networking \| Remote Access Security \| Surveys \| Wi-Fi \| Wireless Computing \| Wireless Infrastructure \| Wireless Internet \| Wireless Networks \| Wireless Security \| Wireless Services

Network sharing - is it time to rethink the structure of the mobile industry? sponsored by ComputerWeekly.com WHITE PAPER: Mobile network sharing – whether it is sharing tower sites or radio access network (RAN)components – is not a new concept in the industry. Despite the challenges associated, its meritas a cost-effective way to deploy or operate a mobile network has been evident for years. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Mobile Device Management \| Mobile Device Management Software

Security in the Era of Big Data: New Tactics and Strategies sponsored by RSA, The Security Division of EMC WHITE PAPER: In this resource, industry analyst firm, Enterprise Management Associates (EMA) examines the convergence of the growth on security-relevant data and the opportunity to realize a new level of effectiveness though data-drive response. View now for insight into the rise of data-driven security including data-driven sources, tactics and strategy. Posted: 27 Mar 2012 \| Published: 27 Mar 2012 TOPICS: Data Analytics \| Data Management \| Information Security \| Security Event Management \| Security Management \| Security Threats

The Threat Within: The Case for Zero Trust Access Control sponsored by Xceedium WHITE PAPER: It's important to remember that threats are not only external; the most dangerous ones can be the privileged insiders who have access to critical systems. This paper explores the risks associated with privileged insiders and how to mitigate them with Zero Trust access control. Uncover the 8 key capabilities for an effective approach now. Posted: 22 May 2012 \| Published: 22 May 2012 TOPICS: Access Control \| Access Rights \| Authentication \| Identity Management \| Internal Threats \| Security Management

When Good Backups Go Bad: Data Recovery Failures and What to Do About Them sponsored by Symantec Corporation WHITE PAPER: In this white paper, you'll learn about some of the most common pitfalls associated with backups and how to avoid them. You'll learn about the repercussions of poor/failed backups, and learn how to establish a backup strategy that can ensure minimal downtime during a disaster. Read on to learn more. Posted: 22 Nov 2011 \| Published: 22 Nov 2011 TOPICS: Backups \| Data Center Management \| Data Loss Prevention (DLP) \| Data Storage \| Disaster Planning \| Disaster Recovery \| Storage Best Practices \| Storage Management \| Storage Security

Big Data and its Impact on Data Warehousing sponsored by Talend EBOOK: Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems. Posted: 09 May 2012 \| Published: 09 May 2012 TOPICS: Business Intelligence \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Data Quality \| Data Warehouses \| Information Management \| Open Source \| Open Source BI \| Open Source Software

CW+: KPMG: Dynamic technologies for smarter government sponsored by ComputerWeekly.com WHITE PAPER: The demands being placed on government in the 21st century are being driven by forces of change that are in many cases beyond its control. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Governance, Risk, Compliance (GRC) \| Governments

CW+ Quocirca report: The evolving MPS landscape sponsored by ComputerWeekly.com WHITE PAPER: Managed print services (MPS) offer organisations the opportunity to control costs, reduce the complexity of managing a heterogeneous infrastructure and improve business processes. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Cost Benefit Analysis \| Infrastructure Management \| Infrastructure Services

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