Technology Officers White Papers, Software Downloads, Definition and Webcasts

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May 22, 2013

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Technology Officers

Technology Officers Reports

The Future of Innovation Management: The Next 10 Years sponsored by ComputerWeekly.com IT BRIEFING: Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. Posted: 31 Jan 2012 \| Published: 05 Sep 2011 TOPICS: B2B \| CIOs \| CTOs \| Intellectual Property \| Research and Development \| Risk Management \| Social Networking \| Surveys

Platform-as-a-Service for Private Clouds: WSO2 Stratos sponsored by WSO2, Inc. WEBCAST: Join WSO2’s award-winning CTO, Paul Fremantle, for this important Webinar. You’ll not only learn how to kick start your private cloud, but you’ll also deepen your understanding about the future of cloud computing across the industry. We look forward to hearing from you - and meeting with you on the Web! Posted: 16 Jun 2010 \| Premiered: Jul 6, 2010, 07:00 EDT (11:00 GMT) TOPICS: Application Development \| Application Hosting \| Cloud Computing \| CTOs \| Enterprise Applications Software \| Platform as a service \| Private cloud computing \| ROI \| SOA

Mitchells and Butlers: The boardroom view of IT sponsored by ComputerWeekly.com PRESENTATION: Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members. Posted: 07 Sep 2012 \| Published: 07 Sep 2012 TOPICS: Boards of Directors \| CEOs \| CIOs \| IT Management \| IT Managers \| IT Workforce \| Management Change \| Management of Change \| Management Service Providers \| Management Training

User Experience Management and Business Impact - A Cornerstone for IT Transformation sponsored by Quest Software, now a part of Dell WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Business Service Management \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Managers \| IT Workforce \| User Experience

The Changing Role of the CIO sponsored by Hewlett-Packard Limited PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

How to Implement Change Management Processes and Ensure a Successful ITSM Project sponsored by OnX Enterprise Solutions EGUIDE: All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes. Posted: 27 May 2011 \| Published: 27 May 2011 TOPICS: Change Management \| IT Best Practices \| IT Management \| IT Managers \| IT Spending \| IT Workforce \| Work Environment \| Workforce Planning

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by IBM and Crossview EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Top 10 Skills in Demand in 2010 sponsored by Global Knowledge WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand. Posted: 25 Jan 2010 \| Published: 25 Jan 2010 TOPICS: Business Process Management \| Careers \| Cloud Computing \| Database Management \| Desktop Computer Support \| IT Managers \| IT Workforce \| Project Management \| Security Managers \| Training \| Training and Educational Services \| Web Development

Roadmap to Success: Driving Bottom-Line Results with People Performance sponsored by SuccessFactors WHITE PAPER: This paper examines how effective Human Capital Management is improving the bottom line of forward thinking companies. Learn how having the proper tools can help your company help your employees to succeed. Posted: 08 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Executive Management \| Human Resources Management \| Leadership \| Workforce Management Software

Turnover Tactics sponsored by CIO Decisions JOURNAL ARTICLE: Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form. Posted: 11 Feb 2007 \| Published: 01 Feb 2007 TOPICS: IT Workforce \| Staffing \| Training \| Workforce Planning

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