This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Faced with limited time and money to upgrade its network and network support, the South Carolina Department of Social Services determined it needed a new services partner to provide world-class expertise and support. Learn how they used Uptime powered by Cisco Services to achieve a seamless upgrade of their network infrastructure and more.
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
This resource outlines the difference between the data center and colocation services and explains the different types of colocation providers out there. In addition, view the top seven things you should look for in any potential colocation provider.
This expert e-guide from SearchDataCenter.com explains various methods for solving technical support issues for the Web. Discover the advantages and drawbacks to each approach. And learn about serializing on the mainframe with compare-and-swap instruction.
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