Systems Management Service Providers White Papers, Software Downloads, Definition and Webcasts

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Jun 20, 2013

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Systems Management Service Providers

Systems Management Service Providers Reports

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by N-able Technologies EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

Cisco Service Provider Next Generation Networks sponsored by Global Knowledge WHITE PAPER: What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those networks. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: Channel Management \| Ethernet Networks \| IP Networks \| IPv6 \| Management Service Providers \| MPLS \| Network Architectures \| Network Configuration Management \| Network Design \| Network Infrastructure \| Network Management Services \| Network Service Providers \| Network Traffic Management \| Networking \| Networking Hardware \| Operating Systems \| Routers \| Routing

Harvey Nash CIO Survey: New Decade, New Opportunies? sponsored by ComputerWeekly.com WHITE PAPER: In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges. Posted: 25 Oct 2011 \| Published: 01 Apr 2010 TOPICS: CIOs \| Management Service Providers \| Management Training

Mitchells and Butlers: The boardroom view of IT sponsored by ComputerWeekly.com PRESENTATION: Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members. Posted: 07 Sep 2012 \| Published: 07 Sep 2012 TOPICS: Boards of Directors \| CEOs \| CIOs \| IT Management \| IT Managers \| IT Workforce \| Management Change \| Management of Change \| Management Service Providers \| Management Training

The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

Grow Your Business with Managed Services sponsored by ConnectWise EGUIDE: Discover the benefits that developing a managed services business can provide and get real-life advice from one of your peers who has successfully transitioned from reseller to MSP to get help unlocking the opportunities managed services has to offer. Posted: 16 Jan 2013 \| Published: 16 Jan 2013 TOPICS: Business Development \| Business Integration \| Business Management \| Business Process Management \| Business Process Outsourcing \| Business Processes \| Business Service Providers \| Channel Management \| Management Service Providers \| Sales Channels

Convincing Your Customers: Selling the Managed Services Delivery Model sponsored by Kaseya International Limited WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability. Posted: 16 Aug 2011 \| Published: 16 Aug 2011 TOPICS: Data Center Management \| IT Management \| IT Management Services \| ITIL \| Management Service Providers \| Server Management \| Systems Maintenance \| Systems Management

The Fundamentals of a Successful Managed Services Practice sponsored by N-able Technologies WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services. Posted: 02 Dec 2009 \| Published: 01 Dec 2009 TOPICS: IT Service Management \| IT Services \| Management Service Providers \| Network Management Services \| Network Service Providers \| Service Level Management \| VARs

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

What if There Were a Better Class of Cloud? sponsored by Alcatel-Lucent Enterprise PRESENTATION TRANSCRIPT: The Carrier Cloud is a superior class of public cloud services, which serves customers better and enables MSPs to further leverage the cloud for their own business benefits. Posted: 15 May 2012 \| Published: 15 May 2012 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Hybrid clouds \| Management Service Providers \| Networking \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| SLA

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