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The Compelling Case for Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: Access this white paper to explore the challenges, benefits, and ideal capabilities of automated IT service management. You'll learn how you can move from a conventional, fragmented management of services approaches to a comprehensive automated next-generation approach designed to simplify administrator service delivery.
Posted: 08 Dec 2014 | Published: 30 Apr 2014

IBM

IBM SmartCloud software delivers an affordable and highly scalable service desk solution
sponsored by IBM
WHITE PAPER: How can you keep pace with your rapidly developing IT environment? Access this video to learn about a next-generation service and asset management approach that's built to reduce costs and minimize disruptions through, automated service request handling, efficient change management, optimized asset lifecycle management, and more.
Posted: 07 Nov 2014 | Published: 09 Jul 2014

IBM

How Much ITIL Does Your Organization Really Require
sponsored by Monitor 24-7
WHITE PAPER: This white paper explains why ITIL has become so prevalent within IT, whether or not you should implement it, and the best approach to an implementation broken down into 8 steps.
Posted: 29 Oct 2014 | Published: 29 Oct 2014

Monitor 24-7

How Would Self-Reset Password Solutions Impact Enterprises Around the World?
sponsored by Tools4ever
WHITE PAPER: This white paper explores the results of a survey on self-reset password solutions and the impact that they could have on IT helpdesks.
Posted: 08 Dec 2014 | Published: 08 Dec 2014


Top 10 Key Elements for Leading Edge Service Management
sponsored by Monitor 24-7
WHITE PAPER: Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
Posted: 04 Nov 2014 | Published: 15 Oct 2014

Monitor 24-7

Secure Business Information in the Cloud with Centralized Management
sponsored by Box
EBOOK: This white paper explores how a new generation of enterprise cloud services can mitigate the security challenges created by decentralized computing.
Posted: 02 Dec 2014 | Published: 17 Jun 2014

Box

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

Put Your Customers First with Agile, Powerful and Comprehensive IT Monitoring Software
sponsored by CA Technologies
RESOURCE: This exclusive resource details an IT monitoring solution that can give you're the visibility you need to run an efficient data center.
Posted: 25 Jun 2014 | Published: 25 Jun 2014

CA Technologies

Business Agility in the Cloud
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems
 
 
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