Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER:
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER:
The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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CW+: Quocirca report: The perfect storm: time to review client computing strategies
sponsored by ComputerWeekly.com
WHITE PAPER:
For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 20 Jan 2012
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER:
In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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IT jobswatch - opportunities in retail
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Enabling Device-Independent Mobility with Dynamic Virtual Clients
sponsored by Dell, Inc. and Intel
WHITE PAPER:
To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings.
Posted: 20 May 2010 | Published: 20 May 2010
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Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions
sponsored by HP and Intel
CASE STUDY:
This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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Cloud Computing on a Smarter Planet
sponsored by IBM
WHITE PAPER:
The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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Optimizing Service Desk Value
sponsored by FrontRange Solutions Inc.
WHITE PAPER:
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
Posted: 23 Dec 2011 | Published: 23 Dec 2011
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